Geospatial Training & Support Specialist - Survey

Duncan-Parnell is the Southeast’s leading distributor of technology products and services for the construction, engineering, survey, manufacturing, and design industries.   Duncan-Parnell succeeds through dependability, a customer-first mindset, and a close collaboration with those customers to solve tough operational challenges through the implementation of technology.  With the combination of our people, their commitment and dependability, and by offering great products from such trusted brands as Trimble, DJI, Wingtra, Inspired Flight, Yellowscan, and Quantum-Systems, among others, Duncan-Parnell’s growth is directly attributed to its dedication to customer success, partnerships with first in class solutions providers, and a work culture that facilitates personal growth and teamwork.

Duncan-Parnell is looking for a Geospatial Training & Support Specialist in our Orlando, FL location.  This is a great opportunity for someone engaging and customer focused, with strong survey hardware and software technical skills.  Duncan Parnell will provide the resources, we just need your hard work, dedication, and energy to support and elevate the customer experience.   Come join our team!

Job summary

The Geospatial Training and Support Specialist is responsible for providing software and hardware training and support to our surveying and engineering customers both on site and remotely.

Essential Functions and Duties

• Provide customer training and support on the following software and hardware :
• Survey software including but not limited to Trimble Access, Trimble Business Center, Trimble Perspective, Spectra Precision Survey Pro and Spectra Precision Origin.
• Survey hardware including but not limited to the Trimble R Series GNSS Receivers; Trimble S Series Robotic Instruments; Trimble SX12 Scanning Total Station; Trimble X9 and X12 Scanner; Spectra Precision SP Series GNSS Receivers; Spectra Precision Focus Series Robotic Instruments; and Trimble, Spectra Precision and Nikon Total Stations.
• Provide training both on site with customers and online
• Technical support via phone, email and online resources
• Present at industry-related conferences and seminars
• Develop training materials, both print and video
• Support sales staff with demonstrations
• Test and configure Trimble hardware and software

Requirements

Benefits :

The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended as a complete list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities as needed.

Equal Opportunity Employer, including Veterans and Individuals with Disabilities

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