Account Resolution Specialist
VirtualVocationsGary, Indiana, United Statesjob_description.job_card.variable_days_ago
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A company is looking for an Account Resolution Specialist II to assist financially distressed customers and manage loan-related negotiations.
Key Responsibilities
Work directly with financially distressed customers to evaluate their situations and negotiate loan solutions
Process and follow up on workout remedy plans, including reinstatement of repossessed collateral or extensions
Meet monthly productivity and quality goals while complying with federal and state laws regulating collections
Required Qualifications
High School Diploma or GED required; some college coursework preferred
Minimum of three years of Financial Services experience, preferably in auto finance or installment loans
Experience in a fast-paced environment
Working knowledge of Word, Excel, and Google Suite
Ability to work a flexible schedule, including some overtime and weekends
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Account Resolution Specialist • Gary, Indiana, United States
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