Lot Director

Job Description

Job Description

Since its inception, The Parking Spot has made superior airport parking experiences easy and affordable by focusing on hospitality. Now with more than 25 years in business, The Parking Spot has cemented itself as the leading near-airport Parking Company with 40+ locations at 28 airports, over 2,000 employees nationwide and 2 incredibly strong brands – The Parking Spot and Park ‘N Fly by The Parking Spot .

Our Lot Directors are an integral part of daily operations at The Parking Spot. They are responsible for ensuring shuttles are dispatched timely to meet our service levels between the parking facility and airport. If you share our values for team, people, and service, we encourage you to apply to join our team as a Lot Director!

Pay Rate : $12 / hour with regular bonus opportunities

Weekly Schedule :

On-Call

Shifts available :

Sunday-Thursday : 4am-12pm

Tuesday-Saturday : 12pm-8pm

Friday-Saturday : 4am-12pm

Sunday-Monday : 12pm-8pm

What We Offer :

• Participation in and financial benefit from our shared employee ownership program
• Immediate conditional job offer after successful interview and background check
• Great tips and regular bonus opportunities for those who are eligible
• Consistent schedules
• For those who are eligible to enroll : Medical, Vision, Dental, Life Insurance, EAP and 401(k) plan benefits
• For those who are eligible : Paid Time Off, Vacation Pay, and Paid Holidays
• Training and professional development opportunities

Key Responsibilities of Lot Directors :

• Greets each customer in a friendly and professional manner
• Develops strong working relationship with drivers
• Dispatches shuttles and maintains ample coverage at the facility and at the airport
• Directs proper movement of shuttles, shuttle driver breaks and shuttle fueling schedules
• Cooperates with all team members to provide the best possible service to all internal and external customers
• Maintains accurate familiarity with the airport terminals and general area in order to answer questions and provide helpful information to our customers
• Supports guests and walks the lot
• Performs additional duties as reasonably requested by Management

Knowledge, Skills, & Experience of Lot Directors :

• High school education or equivalent
• Good interpersonal skills and teamwork abilities
• Previous dispatch, cashier, and / or customer service experience is preferred
• Basic math and computer skills are essential
• Ability to verbally communicate clearly in the English language
• Must hold a Valid Drivers License

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At The Parking Spot, we don’t just accept difference - we celebrate and seek it. We believe a diverse, inclusive, and equitable company is one where all employees, partners, and customers are welcome, supported, and valued. As a company in the travel industry, we witness the power of bringing individuals from different backgrounds and communities together. We treat all others with dignity and respect and stand firmly against racism and discrimination in any form. We intentionally develop diverse teams and relationships to ensure all voices are heard and to foster equal opportunity for all. We are committed to listening, learning, and growing because we know that our work is never done.