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Banquet Server Carneros Resort Spa

Banquet Server Carneros Resort Spa

Carneros Resort and SpaNapa, CA, US
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Reports to : Director of Banquets

Classification : On-Call, Hourly, Non-Exempt

Position Overview

The Banquet Server at Carneros Resort and Spa plays a key role in delivering seamless and memorable service during weddings, private dinners, meetings, and resort events. This on-call role requires flexibility—especially for evening and weekend events —a strong attention to detail, and a commitment to luxury service in a dynamic, fast-paced environment.

The ideal candidate is poised, team-oriented, and takes pride in providing anticipatory, polished service that enhances the overall guest experience.

Key Responsibilities

  • Execute banquet service with precision and professionalism according to event orders and Forbes-level standards.
  • Set up and break down event spaces, including tables, chairs, linens, place settings, buffets, and beverage stations.
  • Greet guests warmly, offer beverage and menu information, and serve food and drinks in a courteous and timely manner.
  • Communicate with Banquet Captains, Bartenders, and Culinary teams to ensure smooth event flow and prompt service.
  • Maintain cleanliness and presentation of assigned work areas throughout the event.
  • Handle guest requests, dietary needs, or service adjustments with professionalism and care.
  • Assist with tray passing, food stations, plated service, and event resets as needed.
  • Follow safety, sanitation, and service protocols at all times.

Preferred Qualifications

  • 1–2 years of banquet, catering, or fine dining service experience preferred
  • Excellent guest service skills and ability to work in both team and independent settings
  • Comfortable with formal service styles (e.g., tray service, multi-course meals, wine presentation)
  • Ability to adapt quickly to event changes, special requests, or guest needs
  • Experience in luxury hospitality or Forbes service environments a plus

    • Schedule & Physical Requirements

  • On-call position with emphasis on evening, weekend, and holiday availability
  • Ability to work a flexible schedule based on event volume and business needs
  • Must be able to lift and carry up to 40 pounds , including banquet equipment, trays, and supplies
  • Must be able to stand and walk for extended periods and move between indoor and outdoor venues on the resort property

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    Banquet Server • Napa, CA, US