A server is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring a pleasant dining experience for guests.
Key Responsibilities :
- Greet and Welcome Guests : Warmly welcome customers upon arrival and ensure they feel valued and comfortable.
- Take Orders : Accurately take food and beverage orders, using the ordering system or writing them down, while noting any special requests or dietary restrictions.
- Serve Food and Beverages : Deliver food and drinks promptly, ensuring that all items are presented attractively and meet quality standards.
- Monitor Guest Experience : Regularly check on guests during their meal to address any needs or concerns, ensuring satisfaction with their orders.
- Handle Payments : Process guest payments accurately, including cash and credit transactions, while maintaining confidentiality and security.
- Maintain Cleanliness : Keep serving stations and dining areas clean and organized, assisting with light cleaning and food preparation as needed.
- Follow Safety Regulations : Adhere to food safety and hygiene standards to ensure a safe dining environment.
Required Skills and Qualifications :
Customer Service Skills : Excellent interpersonal and communication skills to interact effectively with guests and team members.Attention to Detail : Ability to accurately take orders and ensure that all food and beverage items are delivered correctly.Multitasking Ability : Capable of managing multiple tables and tasks in a fast-paced environment.Positive Attitude : A friendly demeanor and a willingness to assist customers to enhance their dining experience.Physical Stamina : Ability to stand for long periods and lift items weighing up to 25 pounds.Additional Information :
Work Environment : Servers typically work in restaurants, cafes, or bars, and may be required to work flexible hours, including evenings and weekends.Experience : Previous experience in customer service or food service is often preferred but not always required.About Gaillardia Country Club :
Seeped in elegance, Gaillardia Country Club boasts a grand Old World-style facility, golf course, and community. From competition golf to resort-style amenities, all who enter are enveloped in a luxurious and welcoming atmosphere