Supervisor Policyowner ServicesVirtualVocations • Fresno, California, United States
Supervisor Policyowner Services
VirtualVocations • Fresno, California, United States
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A company is looking for a Supervisor of Policyowner Operations, responsible for leading a team in servicing policyholders and enhancing customer experience.
Key Responsibilities
Lead, coach, and develop a customer-focused team of frontline associates
Oversee daily operations to ensure service standards and compliance are met
Utilize data and feedback to improve processes and identify growth opportunities
Required Qualifications
Experience managing or supervising a team, preferably in a customer service environment
Passion for developing people and fostering growth
Ability to balance daily operations with long-term strategic goals
Comfort with change and leading teams through evolving priorities
Access to a high-speed internet connection and located in the United States or Puerto Rico
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Service Supervisor • Fresno, California, United States
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