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Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Ashley Manuel - State Farm AgentDurham, NC, US
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Job Description

Job Description

Benefits :

  • Competitive pay
  • Bonus based on performance
  • Flexible schedule
  • Opportunity for advancement
  • Training & development

ROLE DESCRIPTION :

As a Customer Service Representative - State Farm Agent Team Member with Ashley Manuel - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for.

RESPONSIBILITIES :

  • Assist in handling incoming inquiries and maintaining customer records.
  • Manage appointment scheduling and office communications.
  • Maintain accurate records of customer interactions.
  • Provide excellent customer service and follow up on customers needs.

    • QUALIFICATIONS :

  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
  • Must be able to work the following schedule : M-F, 9am-1pm
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    Representative State • Durham, NC, US

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