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Program Guide

Program Guide

Spectrum Health SystemsSouthbridge, MA, United States
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Job Details

Job Location Southbridge, MA Position Type Full Time Education Level High School   Salary Range $20.15 - $23.33 Hourly Job Shift 1st Shift / Days Job Category Entry Level

Description

Location : Southbridge, MA - Outpatient Treatment Program

Schedule : 5 : 45am - 2 : 15pm.Mondays and Saturdays are required, other scheduled workdays can be discussed

Pay rate : $20.15-$23.33 / hour

Benefits :

  • 401k with company contribution
  • Health, dental, vision insurance
  • Paid time off
  • Tuition reimbursement
  • Discounts on wide array of services / entertainment

The Program Safety Guide is responsible for :

  • Promoting and maintaining a safe pro-social environment for clients who come to the program daily to receive their medication.
  • This includes, but is not limited to greeting clients, customer service, monitoring for client and staff safety, and communicating with clients in a trauma sensitive manner that guides clients in and out of the program orderly.
  • Effectively managing crowd control and monitoring for safety and alertness both in the common areas of the program, including the parking lot.
  • Using de-escalation and trauma informed strategies to manage conflict among clients and visitors in the program and utilize staff support as needed.

    • Qualifications

    Qualifications :

  • High school diploma or GED required.
  • Prior experience working in customer service, security, and / or with individuals with substance use disorders.
  • Computer experience and familiarity with Windows 2000, Microsoft Outlook and Microsoft Word required.
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    Program Guide • Southbridge, MA, United States

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