DESKTOP SUPPORT SPECIALIST- FT

About Us

Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional; three urgent care facilities; nearly 30 primary care and specialty care offices in multiple locations throughout Cape May County; The Cancer Center at Cooper University Hospital Cape Regional; the Claire C. Brodesser Surgery Center; AMI at Cooper, Miracles Fitness and numerous freestanding outpatient facilities providing wound care, lab, and physical therapy services. We have a commitment to our employees by providing competitive rates and compensation programs. Cooper offers full and part time employees a comprehensive employee benefits program, including health, dental, vision, life, disability, retirement, on-site Early Education Center (employee discount), attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

About Us

Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional; three urgent care facilities; nearly 30 primary care and specialty care offices in multiple locations throughout Cape May County; The Cancer Center at Cooper University Hospital Cape Regional; the Claire C. Brodesser Surgery Center; AMI at Cooper, Miracles Fitness and numerous freestanding outpatient facilities providing wound care, lab, and physical therapy services. We have a commitment to our employees by providing competitive rates and compensation programs. Cooper offers full and part time employees a comprehensive employee benefits program, including health, dental, vision, life, disability, retirement, on-site Early Education Center (employee discount), attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

Experience Required

• Install and maintain computers, monitors, printers, scanners, and related hardware.
• Assist with the installation of new or upgraded hardware.
• Maintain accurate and current records on repair, installation, and removal of equipment; provide appropriate logging and tracking of hardware malfunctions. Recommend improvements to operating procedures.
• Incident Management. Logs problems and solutions. Determines when and how to escalate problems with hardware and software. As time permits, performs some analytical problem-solving and troubleshooting.
• Performs all other duties as assigned. Must be flexible to meet the needs of a 24-hour / day operation. Cooperates and collaborates with Co-workers.

Education Requirements

Special Requirements

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Information Technology

Industries

Hospitals and Health Care

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