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Infrastructure Support Specialist

Infrastructure Support Specialist

Oklahoma State UniversityOkmulgee, Oklahoma, USA
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Campus

OSU-Institute of Technology

Contact Name & Email

TJ Stryker,

Work Schedule

Monday through Friday, 7 : 30am-4 : 30pm with occasional evenings and weekends.

Appointment Length

Regular Continuous / Until Further Notice

Hiring Range

$18.56 - $20.18

Hourly

Special Instructions to Applicants

Please upload cover letter, resume, and contact information for three professional references.

About this Position

GENERAL SUMMARY :

Participate in the specification, quotation, maintenance, repair, installation, deployment, monitoring, documentation, testing, and security of campus TCPIP network, telephone, video, wired network, wireless network, virtual servers, physical servers, firewalls, intrusion protection systems, associated software, and confidentiality, integrity, availability of data services hereinafter collectively referred to as infrastructure. Should strive to provide 99% infrastructure uptime.

Required Qualifications

Educations :

  • Associate's degree in a computer-related discipline, Bachelor's degree preferred.

Experience :

  • Proven history of demonstrating ethical and professional behavior.
  • Proven experience and expertise in hardware, operating systems and infrastructures.

    • Certifications, Registrations, and / or Licenses :

  • Valid Oklahoma driver’s license.
  • Professional industry certifications are highly desirable.

    • Skills, Proficiencies, and / or Knowledge :

    Skills and Abilities :

  • Must possess excellent critical thinking, troubleshooting, and decision-making skills.
  • Must have an understanding of binary and hexadecimal operations and possess algebra skills.
  • A positive "can-do" attitude along with a professional appearance and demeanor should be modeled at all times.
  • Must have a willingness to continually self-initiate learning to remain current in expertise.
  • Must be service oriented with ability to work and respond effectively to diverse audiences of internal and external clients, exhibiting high production standards.
  • Must be team-oriented.
  • Ability to define problems, collect data, establish facts, recommend and implement solutions in a timely fashion.
  • Strong organizational skills as well as a demonstrated ability to multi-task and work in a deadline-driven environment.
  • Ability to prioritize and delegate work.
  • Must be flexible, innovative and self-motivated.

    • Communication Skills :

  • Advanced verbal and written communication skills.
  • Must possess excellent interpersonal skills, with the ability to effectively recognize and resolve conflict.

    • Preferred Qualifications

  • Bachelor's degree in a computer-related discipline.
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