Job Description
Job Description
The Hampton Inn a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry!
Night Auditor Benefits Include :
Position Summary :
Responsible for providing strong sales techniques and excellent guest service, according to Suburban Inns’ Core Values and brand standards, as well as going above and beyond to ensure that guests are 100% satisfied. The Night Auditor is also responsible for closing out the business day in PMS (Property Management System)
Essential Functions :
make them feel they are welcome and valued
smooth and efficient hotel operations
desk and office area
trash, used towels, room service trays, etc. must be picked up. Keep eyes open for any and all safety and
security issues. Report any problems to the appropriate department and General Manager
Position Requirements :
Minimum Knowledge : Requires ability to interpret / extract information and / or perform arithmetic functions. May
require typing, basic computer knowledge, record keeping, or word processing. Good communication skills
Formal Education and Job-Related Experience : This position requires a minimum formal education of a high school diploma or equivalent related experience.
License, Training, and / or Certification Required : CPR Training (may be completed upon hire).
Work Schedule : Work regularly requires or varies between day, evening, night, holiday, and / or weekend
assignments. Schedule varies according to business demands and needs.
Uniform and Appearance Guidelines :
Uniform : Uniform and name tag provided. Close-toed shoes are the responsibility of the Team Member.
Position : Night Audit Department : Front Desk
Reports To : Guest Service Supervisor
Supervises : None
Revised : 7.7.23
FLSA Status : Non-Exempt
Appearance : Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work
uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position’s supervisor.
We are a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated
with this job will change from time to time in accordance with business needs. More specifically, the
incumbent may be required to perform additional and / or different responsibilities from those set forth above.
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Night Auditor • Holland, MI, US