Senior Product Data Scientist, Service Quality

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver-The World's Most Experienced Driver-to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.

Waymo's Product Data Science team works cross-functionally with Engineering, Product and Operations to help the company make the most informed decisions using data. Our team collaborates on high-impact projects across the company - from driving quality and operational efficiency to market analysis and rider satisfaction scores - we help to safely and efficiently scale the Waymo Driver. We are data-driven, curious, open-minded, and adapt quickly to new information.

In this hybrid role, you will report to a Director of Product Data Science.

You will :

• Partner with Product, Engineering and UX research teams to measure and improve Waymo's service quality
• Perform advanced analytics and modelling to understand user's need when using Waymo and build strategies to improve it
• Develop predictive models that will help us understand Waymo's service quality in new cities
• Build and maintain state of the art reporting infrastructure to enable continuous decision making
• Design and conduct experiments to measure the impact of various launches

You have :

We prefer :

The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.

Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.

Salary Range

$196,000 — $248,000 USD