Practice Manager, House Calls Program (St. Louis)

Practice Manager, House Calls Program

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Company : Oak Street Health

Title : Practice Manager, House Calls Program

Company Description

The mission of Oak Street Health is to rebuild healthcare as it should be. We are a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare. The Oak Street model integrates outstanding clinical expertise, technology, and teamwork to deliver improved care quality and cost savings. These cost savings are then reinvested into care in our communities, creating a virtuous cycle of improving community health.

We are a national organization serving over 100,000 patients and we are growing rapidly. We are a team of care providers, service team members, technologists, community outreach experts, business professionals, and more all dedicated to our Oaky Values and motivated by our mission. We're looking forward to getting to know you!

Program Overview

Oak Street Health@HOME delivers high-quality primary care to Medicare patients in their home. The @HOME program takes a team-based approach to providing outstanding patient care. Our Care Teams - consisting of a Provider, Medical Assistant / Scribe (CIS / MA), Behavioral Health Specialist (BHS) and Mobile Operations Coordinator (MOC) - build individual relationships across a panel of about 75 patients, seen monthly. The Care Team is responsible for delivering excellent, high-touch primary care, and coordinating the care of our patients throughout the healthcare delivery system.

Role Description

The House Calls Practice Manager leads market operations in providing the best patient care and a great place to work in order to keep patients happy, healthy and out of the hospital. Practice Managers, together with their dyad Medical Director, have oversight over both clinical and non-clinical duties, support operational initiatives, drive teams towards achieving patient satisfaction and clinical outcomes measures, and generally ensure the market is running smoothly and in a timely manner on a daily basis.

Staff Management and Development

• Hire, train, supervise, coach, mentor and manage a multi-disciplinary team
• Ensure the market is a Great Place to Work and teams are engaged and thriving; build a culture of engagement and demonstrate the Oaky Values and Service Behaviors at all times

Market Operations

Leadership and Culture

Other duties as assigned

What we're looking for

Motivated, experienced leaders with :

Required :

Strongly Preferred :

Other Skills :

What does being "Oaky" look like?

Why Oak Street Health?

Oak Street Health is on a mission to "Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody "Oaky" values and passion for our mission.

Oak Street Health Benefits

Mission-focused career impacting change and measurably improving health outcomes for Medicare patients

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.

Learn more at www.oakstreethealth.com / diversity-equity-and-inclusion-at-oak-street-health

Anticipated Weekly Hours 40

Time Type