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Assistant Golf Professional

Assistant Golf Professional

PGAGrandview, MO, United States of America
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Overview

We are seeking a personable, flexible, and multi-talented individual to join our team as an Assistant Golf Professional or Golf Shop Assistant at Grand Summit Golf & Country Club. The role involves wearing many hats throughout the week, ensuring both members and the general public have an exceptional experience at our semi-private club. The club strives to provide a family-friendly atmosphere, affordable championship golf, outstanding service, and world-class amenities.

Experience Required

  • PGA Registered Associate or desire to become a PGA Associate is preferred.
  • Knowledge of Rules of Golf, Tournament Organization, and Player Development preferred.
  • Retail experience, including selling, stock control, and visual merchandising.
  • IT literate with experience in Microsoft Office and computerized POS and tee time systems.

Essential Responsibilities

Operations :

  • Manage daily opening and closing procedures, including till reconciliation and site security.
  • Collect fees and process payments for shop purchases and green fees.
  • Assist in organizing and running tournaments and events, ensuring they align with club policies.
  • Ensure customers have a great experience by organizing and controlling play.
  • Perform basic club repairs and custom fittings to maximize customer satisfaction.
  • Manage practice facilities and equipment rentals.
  • Facilitate various playing opportunities for members and guests.

    • Teaching :

  • Promote junior golf and deliver school / junior development courses.

    • Retailing :

  • Oversee daily golf shop operations, maintaining a clean, orderly, and professionally presented shop.
  • Offer specialist advice using product knowledge to recommend products and services.
  • Achieve sales targets and provide excellent customer service.
  • Update sales displays, organize promotions, and assist with stock control and ordering.

    • Interpersonal Skills :

  • Act as an on-site supervisor in the absence of the Head Professional.
  • Prepare daily play schedules and allocate duties for golf shop staff when supervising.
  • Promote positive customer relations and support other staff as needed.
  • Provide orientation and training for new staff.
  • Maintain effective relationships with employees, club officials, members, guests, and visitors.

    • Financial :

  • Complete financial operations and procedures when supervising shifts.
  • Process transactions using customer credit following established guidelines.
  • Complete daily reports under the direction of the Head Professional.

    • Marketing and Customer Service :

  • Deliver excellent customer service at all times.
  • Promote all golf club activities and services as an ambassador for the facility.
  • Assist in organizing and recruiting for corporate events.

    • Benefits

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    Assistant Golf Professional • Grandview, MO, United States of America

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