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Manager, IT User Access Management

Manager, IT User Access Management

SegraAlbuquerque, NM, US
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Overview

Manager, IT User Access Management is a leadership role responsible for the IT User Access Management team, including various User Access Management and IT Automation Engineers. The position provides leadership, direction, and oversight in the design, support, and automation of the organization's identity and access management systems. The role collaborates with business unit leaders, IT Development teams, and IT Engineering teams to plan and prioritize projects. It oversees integrations, upgrades, and maintenance of identity management systems and provides top-level support for enterprise-level identity and access management systems.

Responsibilities

The role includes :

  • Provide leadership, direction, and oversight of the IT User Access Management team
  • Plan and prioritize IAM-related projects with business and IT stakeholders
  • Oversee integrations, upgrades, and maintenance of identity management systems
  • Deliver top-level support for enterprise IAM systems

Required Qualifications

  • Minimum of 5 years in application support or identity and access management systems
  • Prior leadership and / or supervisory experience
  • Extensive experience in Active Directory
  • Prior experience with Entra ID
  • Strong knowledge of PowerShell
  • Some experience with MS Azure
  • Fundamental understanding of Single Sign-On and SAML technologies
  • Preferred Qualifications

  • Experience with PingFederate
  • Extensive API integration experience
  • Strong verbal and written communication skills
  • High degree of confidentiality and integrity
  • Strong scripting experience
  • Knowledge of Linux and Windows operating systems
  • Ability to identify and improve inefficient user access processes
  • Extensive Microsoft 365 Administration experience
  • Extensive experience with Microsoft Active Directory
  • PingIdentity and PingFederate experience
  • About Segra

    Segra is one of the largest independent fiber network companies in the nation, offering state-of-the-art communication solutions backed by always-on customer service. We are known for our future-forward infrastructure and state-of-the-art voice and data technology solutions for businesses and the public sector, as well as wholesale transport services to some of the world\'s largest carriers. Our network features the latest advances in IP, ethernet, and dark fiber architectures, as well as high performance data centers. Furthermore, our network powers technology solutions such as hosted voice, security, and cloud.

    Segra has engineered our entire company operations to put our customers at the very center of everything we do. We invest in the communities we serve by hiring locally and continually upgrading our network infrastructure. Segra has over 1200 employees, 500k+ on-net and near-net buildings, and 44k+ fiber-route miles. We exist purely to help businesses within our footprint be successful.

    Benefits Overview

    Segra offers a very robust benefits package to our full-time employees, some of which include :

  • Medical, dental, vision insurance
  • Life insurance
  • 401(k) match
  • Flexible Spending / Health Savings Accounts
  • Tuition and gym reimbursements
  • Vacation / PTO, paid holidays, floating holidays
  • Volunteer days, parental leave
  • Legal, accidental, hospital indemnity, identify theft, pet insurance
  • Our Commitment to Equality

    Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

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