Restaurant SupervisorSycamore Mineral Springs Resort • San Luis Obispo, CA, USA

Restaurant Supervisor

Sycamore Mineral Springs Resort • San Luis Obispo, CA, USA

job_description.job_card.30_days_ago

serp_jobs.job_preview.job_type

serp_jobs.job_card.full_time

serp_jobs.filters_job_card.quick_apply

job_description.job_card.job_description

Job Summary : This position will provide a hands-on approach to managing the general day-to-day operations of the Front of the House.

DUTIES AND RESPONSIBILITIES :

The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

Supervises and assists the restaurant staff on a daily basis.
Ensure dining experience is in compliance with policies, procedures, standards, and aiming at satisfying and exceeding the customer expectations.
Assist with the training of restaurant staff.
Maintains a presence in the dining areas at all times throughout service and interact positively with customers.
Supports staff at peak times and undertake any operational duties to ensure customer expectations are met.
Responsible for resolving customer complaints regarding food quality and service.
Performs other duties as assigned by manager.

QUALIFICATIONS :

To perform this job successfully, incumbent must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Able to work holidays, weekends and evenings.

California Food Handler Certification and Responsible Beverage Service training.

Excellent customer service skills.

Bilingual skill is a plus.

Basic typing skills and ability to operate standard office equipment including copier, fax, telephone, calculator, etc.

Proficient in Silverware, Open Table, Microsoft Word, Excel and use of email.

PHYSICAL / MENTAL REQUIREMENTS :

While performing the duties of this job, the employee is frequently required to do the following :

Calculate figures and amounts.

Coordinate multiple tasks simultaneously .

Ability to work in stressful situations.

Stand and walk for long periods of time or an entire shift, repetitive motions of hands, wrists and fingers, climb stairs, balance, stoop, squat, bend, twist, kneel, reach, grasp, shake, stir, pour and squeeze with both hands. Talk or hear; taste or smell.

The employee must occasionally lift and / or move, carry, push and pull up to 30lbs.

serp_jobs.job_alerts.create_a_job

Restaurant Supervisor • San Luis Obispo, CA, USA