Front Office & Education Coordinator

Archbright is proud to be partnering with our member, Washington REALTORS ® , to find their Front Office & Education Coordinator.

About the Organization

Washington REALTORS ® is a statewide trade association that advocates for REALTORS® and their clients, with a focus on providing services to help members prosper. They are the lead advocates for homeownership and represent the interests of home buyers, sellers and property owners throughout Washington State. With over 20,000 members and industry affiliates in Washington state, they are one of the state’s largest professional organizations. To learn more about Washington REALTORS®, visit : https : / / warealtor.org /

About the Role

Washington REALTORS® is seeking a Front Office & Education Coordinator to provide the highest level of professional customer service to members, visitors, and association staff.

The Front Office & Education Coordinator serves as initial contact for members, guests, and staff on the phone and in person from our front desk. This role is responsible for opening and closing the office each day; ensuring supply inventory and equipment maintenance are kept up; scheduling use of conference rooms, and supporting meetings. They are responsible for the mail, including picking up and delivering mail and packages daily at the Olympia Post Office by car. This position handles the cash receipts for bill pay and invoicing, and performs other duties as assigned.

This role supports and coordinates educational program activities for the association, working with the Member Services Manager.

They assist or resolve issues for members, local associations, and instructors; maintain class files, attendance records and evaluations; input learning data and contracts in our database; monitor webinars; and manage registration and cancellations.

This person will be able to answer telephone and email inquiries with energy and positivity, directing callers to other employees as needed; promptly and professionally greet guests to the office as the first member of the team they meet on arrival; and handle occasional unhappy customers with sensitivity and calmness.

This is a nonsupervisory position and reports to the Chief Operations Officer with input from the Member Services Manager.

Required Qualifications

• High School Diploma or equivalent.
• Minimum one (1) year clerical experience, professional office environment, or equivalent.
• Demonstrated strong organizational skills.
• Ability to perform and prioritize multiple tasks seamlessly with excellent attention to details and deadlines.
• Must be able to read, write, and communicate fluently in English.
• Must have a valid driver’s license and own vehicle.

Office Equipment and Software Experience Requirements

Preferred Qualifications

Compensation and Benefits

This is a full-time, hourly position with an hourly rate of $21 / hour.

Washington REALTORS® offers a competitive benefits package that includes medical, dental, and vision coverage, vacation and sick leave accrual, paid holidays, a 401(k)-retirement plan, life insurance, and flexible savings accounts.

Work Location

This position is on-site Monday through Friday in Olympia, Washington.

Work is generally performed while sitting or standing in an office with daily trips to the Olympia Post Office in a personal vehicle.   Travel to post office is reimbursable. Parking is available in employee parking lot.

Must be able to lift 40 pounds.

Must possess sufficiently correctable vision to allow individual to read and write without additional physical assistance.

Work Schedule

This position works 8 : 15am-5 : 15pm daily.

Questions?

If you require reasonable accommodation to complete the job application, participate in a job interview, or participate in any part of the hiring process, please contact hrcrecruiting@archbright.com

Washington REALTORS ® is an Equal Opportunity Employer.