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Senior Epic Analyst (ClinDoc)
Senior Epic Analyst (ClinDoc)Boston Children's Hospital • Boston, MA, Suffolk County, MA; Massachusetts, United States
Senior Epic Analyst (ClinDoc)

Senior Epic Analyst (ClinDoc)

Boston Children's Hospital • Boston, MA, Suffolk County, MA; Massachusetts, United States
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Position Summary : The

Epic Senior Application Analyst – ClinDoc serves as a subject

matter expert (SME) with deep knowledge of Epic ClinDoc, related

Epic and non-Epic systems, and the clinical processes they support.

This role independently manages the design, build, configuration,

testing, and ongoing support of complex ClinDoc implementations and

integrations. The Analyst applies a consultative, solutions-driven

approach to partner with clinical and IT teams, ensuring optimal

design, usability, and performance of the Epic ClinDoc module and

related applications.

Principal Duties and

Responsibilities : Epic

Subject Matter Expert : Serve as a ClinDoc SME with deep

understanding of core Epic functionality, related applications, and

integrated workflows. Manage advanced configurations across

multiple clinical areas with broad system impact.

System Design &

Configuration : Independently design, build, and maintain complex

Epic ClinDoc solutions, incorporating advanced logic, workflow

customization, and integration with other Epic and non-Epic

systems. Document build decisions and participate in comprehensive

testing activities.

Consultative Business Solutions : Partner with clinical operations

to assess needs, analyze workflows, and identify opportunities for

optimization. Present solution recommendations, manage

implementation, and ensure alignment with organizational goals and

Epic best practices.

Integration Management : Lead integration initiatives between Epic

ClinDoc and third-party applications or devices. Collaborate with

internal technical teams and vendors to ensure seamless

interoperability, compliance, and performance.

Troubleshooting &

Issue Resolution : Serve as an escalation point for complex or

cross-application issues. Diagnose root causes, implement

solutions, and ensure minimal disruption to clinical operations.

Upgrades &

Maintenance : Own release note review and prioritization for

ClinDoc-related updates. Coordinate testing, communication, and

rollout of upgrades. Maintain test scripts and monitor ongoing

system performance.

Communication & Leadership : Communicate effectively with

clinical, technical, and leadership teams. Facilitate meetings to

discuss milestones, system changes, and issues. Mentor junior

analysts and provide input on best practices and policy updates.

Training & Support :

Develop or contribute to end-user training materials. Provide

specialized training to super-users and clinical staff.

Professional Development :

Stay current on Epic ClinDoc developments and best practices

through conferences, Epic trainings, and user groups.

Minimum Qualifications

Required Education :

Bachelor’s Degree required.

An associate’s degree with

an additional 2 years of related experience or a high school

diploma / GED with an additional 4 years of related experience may

substitute for a bachelor’s degree.

Required Work Experience :

Minimum of 3 years of

experience supporting or implementing Epic applications, including

build experience within Epic ClinDoc.

Demonstrated experience

performing moderately complex system builds and operational

analysis.

Experience

presenting to or advising end users or clients on technical or

workflow issues.

Experience contributing to or developing training materials for

system end users.

Preferred Work Experience :

5+ years of experience

supporting or implementing Epic applications, with demonstrated

expertise in Epic ClinDoc.

Experience working in clinical operational areas (inpatient

nursing, patient care documentation, etc.) with an understanding of

workflow challenges.

Experience as a super-user or clinical end-user of electronic

health record systems.

Certifications Required :

Epic ClinDoc Certification

Epic certification in a second CORE application (as applicable to

department)

Certifications Preferred :

Lean Six Sigma Green Belt.

Epic certifications in related or ancillary Epic applications

(e.g., Orders, Stork, or ASAP).

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Epic Clindoc Analyst • Boston, MA, Suffolk County, MA; Massachusetts, United States