Position Summary : The
Epic Senior Application Analyst – ClinDoc serves as a subject
matter expert (SME) with deep knowledge of Epic ClinDoc, related
Epic and non-Epic systems, and the clinical processes they support.
This role independently manages the design, build, configuration,
testing, and ongoing support of complex ClinDoc implementations and
integrations. The Analyst applies a consultative, solutions-driven
approach to partner with clinical and IT teams, ensuring optimal
design, usability, and performance of the Epic ClinDoc module and
related applications.
Principal Duties and
Responsibilities : Epic
Subject Matter Expert : Serve as a ClinDoc SME with deep
understanding of core Epic functionality, related applications, and
integrated workflows. Manage advanced configurations across
multiple clinical areas with broad system impact.
System Design &
Configuration : Independently design, build, and maintain complex
Epic ClinDoc solutions, incorporating advanced logic, workflow
customization, and integration with other Epic and non-Epic
systems. Document build decisions and participate in comprehensive
testing activities.
Consultative Business Solutions : Partner with clinical operations
to assess needs, analyze workflows, and identify opportunities for
optimization. Present solution recommendations, manage
implementation, and ensure alignment with organizational goals and
Epic best practices.
Integration Management : Lead integration initiatives between Epic
ClinDoc and third-party applications or devices. Collaborate with
internal technical teams and vendors to ensure seamless
interoperability, compliance, and performance.
Troubleshooting &
Issue Resolution : Serve as an escalation point for complex or
cross-application issues. Diagnose root causes, implement
solutions, and ensure minimal disruption to clinical operations.
Upgrades &
Maintenance : Own release note review and prioritization for
ClinDoc-related updates. Coordinate testing, communication, and
rollout of upgrades. Maintain test scripts and monitor ongoing
system performance.
Communication & Leadership : Communicate effectively with
clinical, technical, and leadership teams. Facilitate meetings to
discuss milestones, system changes, and issues. Mentor junior
analysts and provide input on best practices and policy updates.
Training & Support :
Develop or contribute to end-user training materials. Provide
specialized training to super-users and clinical staff.
Professional Development :
Stay current on Epic ClinDoc developments and best practices
through conferences, Epic trainings, and user groups.
Minimum Qualifications
Required Education :
Bachelor’s Degree required.
An associate’s degree with
an additional 2 years of related experience or a high school
diploma / GED with an additional 4 years of related experience may
substitute for a bachelor’s degree.
Required Work Experience :
Minimum of 3 years of
experience supporting or implementing Epic applications, including
build experience within Epic ClinDoc.
Demonstrated experience
performing moderately complex system builds and operational
analysis.
Experience
presenting to or advising end users or clients on technical or
workflow issues.
Experience contributing to or developing training materials for
system end users.
Preferred Work Experience :
5+ years of experience
supporting or implementing Epic applications, with demonstrated
expertise in Epic ClinDoc.
Experience working in clinical operational areas (inpatient
nursing, patient care documentation, etc.) with an understanding of
workflow challenges.
Experience as a super-user or clinical end-user of electronic
health record systems.
Certifications Required :
Epic ClinDoc Certification
Epic certification in a second CORE application (as applicable to
department)
Certifications Preferred :
Lean Six Sigma Green Belt.
Epic certifications in related or ancillary Epic applications
(e.g., Orders, Stork, or ASAP).
Epic Clindoc Analyst • Boston, MA, Suffolk County, MA; Massachusetts, United States