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Business / Resource Analyst

Business / Resource Analyst

Softworld, a Kelly CompanySan Mateo County, CA, United States
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Job Title : Business / Resource Analyst

Job Location : Redwood City CA 94065 (REMOTE)

Onsite Requirements :

  • Resource & Procurement Experience
  • Workforce planning and management
  • Project staffing requirements

Job Description :

  • As a Consulting Resource Analyst, you will work with project leadership to understand project staffing requirements.
  • You will develop project staffing plans using project requirements and practice data.
  • You will recommend and communicate staffing assignments to associates, managers and project teams.
  • You will engage third-party resources as required to deliver client projects.
  • You will document and track all open and committed resource assignments.
  • You will report on key business metrics related to staffing and utilization.
  • Responsibilities :

  • Partners with Consulting management to maximize revenue opportunities, achieve the highest utilization, and increase customer satisfaction.
  • Responsible for the collection, management, and communication of detailed resource specifications for assigned practice.
  • Proactively identifies available resources, using a variety of methods, or open specifications.
  • Facilitates resource meetings with Consulting Managers regarding weekly billable utilization and open request.
  • Escalate urgent requests on priority staffing calls.
  • Partner with management to understand assigned consultants' skill levels and experience.
  • Actively monitor the selection / acceptance process for assigned resources.
  • Offer creative solutions when no resources with necessary skill sets are available.
  • Recommend creative ways to utilize consultants who lack high demand skill sets.
  • Identify resourcing issues and make recommendations for resolution.
  • Update system with resource selection decision and supporting reason.
  • Responsible for tracking billable utilization and supply / demand modeling for practice.
  • Maintain data integrity.
  • Contribute to overall practice reports.
  • Experienced using the MS Word and PowerPoint
  • Intermediate knowledge of Excel required.
  • Strong written and verbal communication skills
  • Excellent customer relationship management skills and the ability to work with teams.
  • Flexible, positive attitude, strong interpersonal skills, and relationship building.
  • Must be able to adhere to strict deadlines in a fast-paced, evolving work environment.
  • Basic Qualifications :

  • At least 6 years total combined related work experience and completed higher education, including :
  • At least 1 year healthcare information technology (HCIT) consulting, HCIT support, business operations and / or other client-facing or HCIT solution work experience
  • At least 5 years additional work experience directly related to the duties of the job and / or completed higher education
  • Preferred Qualifications :

  • Bachelor's degree or equivalent relevant work experience
  • 3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply.
  • This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future.
  • This client is a US Federal Government contractor and is legally required to hire US Citizens. US Citizens will only be considered for this role.
  • Due to the nature of the work, a United States Government Clearance is required to be eligible for the position
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    Analyst • San Mateo County, CA, United States

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