Senior Product Manager, Integrations

Job Description

Job Description

Cybercrime is rising, reaching record highs in 2024. According to the FBI's IC3 report total losses exceeded $16 billion. With investment fraud and BEC scams at the forefront, the message is clear : the real estate sector remains a lucrative target for cybercriminals. At CertifID, we take this threat seriously and provide a secure platform that verifies the identities of parties involved in transactions, authenticates wire transfer instructions, and detects potential fraud attempts. Our technology is designed to mitigate risks and ensure that every transaction is conducted with confidence and peace of mind.

We know we couldn’t take on this challenge without our incredible team. We have been recognized as one of the Best Startups to Work for in Austin, made the Inc. 5000 list, and won Best Culture by Purpose Jobs two years in a row. We are guided by our core values and our vision of a world without wire fraud. We offer a dynamic work environment where you can contribute to meaningful impact and be part of a team dedicated to enhancing security and fighting fraud.

As we scale, ensuring CertifID seamlessly fits into the broader ecosystem of software and service providers is a critical priority. That’s where you come in.

We’re seeking a Sr. Product Manager, Integrations to lead how CertifID connects with third-party platforms, title production software, and proprietary customer systems. You’ll own the vision and roadmap for these integrations, ensuring CertifID becomes a natural, effortless part of how our customers work every day.

This is a role for someone who thrives at the intersection of customer empathy, technical depth, and product execution. You’ll be the go-to leader for integrations - driving strategy, execution, and ongoing performance of these connections.

What You’ll Do

• Own the roadmap and deliver on the vision to make CertifID a natural extension of our customer’s workflows(and industry leader) across key partner platforms.
• Act as the strategic and tactical driver with third-party providers, collaborating with their product and engineering teams to scope, design, and deliver integrations.
• Develop a deep understanding of customer needs and workflows, using research and feedback to prioritize integrations that deliver the most value.
• Review partner APIs, technical documentation, and system architecture to evaluate feasibility and design the right approach.
• Define success metrics for each integration, track performance, and continuously improve adoption and impact.
• Partner closely with CertifID’s engineering, design, GTM, and support teams to ensure integrations are delivered on time and with high quality.
• Upgrade existing integrations to make them more scalable and flexible as CertifID evolves.
• Ensure the success of integrations — drive adoption, customer satisfaction, and business outcomes.

What You Bring

Why You’ll Love It Here

Change doesn't happen overnight, and the same goes for us here at CertifID. We PROGRESS collectively and individually as we grow, abiding by our core values. Protect the Customer, Raise the Bar, Operate with Urgency, Grow with Grit, Ride the Wave, Enthusiasm Spreads, Stay Connected, Send It.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.