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People & Culture Specialist, L&D Resource Center - Events

People & Culture Specialist, L&D Resource Center - Events

BDO USACleveland, OH, US
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People & Culture Specialist, L&D Resource Center - Events

Join to apply for the People & Culture Specialist, L&D Resource Center - Events role at BDO USA

People & Culture Specialist, L&D Resource Center - Events

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Join to apply for the People & Culture Specialist, L&D Resource Center - Events role at BDO USA

JOB DESCRIPTION

The People & Culture Specialist, L&D Resource Center – Events (Events Specialist) is accountable for logistical set-up and delivery of Learning and Development (L&D) programs that support firm and business line key initiatives. Deliverables for this role are based on firm and business line needs, audience size, and complexity of concepts. This position evaluates delivery needs – whether instructor-led, webcast or self-study – and recommends tools and features to support these needs. Through strong partnerships across National Learning & Development, the Events Specialist supports learning projects that span across large and / or multiple areas as well as complex and large-scale change, such as supporting a new system or product implementations to multiple job functions that may affect processes. This role also involves data collection to ensure successful set-up and delivery of training events. In addition, the Events Specialist serves as a Subject Matter Expert (SME) for learning technologies and leverages these technologies to ensure successful set-up, delivery, processing, and closing of events.

Job Summary

JOB DESCRIPTION

The People & Culture Specialist, L&D Resource Center – Events (Events Specialist) is accountable for logistical set-up and delivery of Learning and Development (L&D) programs that support firm and business line key initiatives. Deliverables for this role are based on firm and business line needs, audience size, and complexity of concepts. This position evaluates delivery needs – whether instructor-led, webcast or self-study – and recommends tools and features to support these needs. Through strong partnerships across National Learning & Development, the Events Specialist supports learning projects that span across large and / or multiple areas as well as complex and large-scale change, such as supporting a new system or product implementations to multiple job functions that may affect processes. This role also involves data collection to ensure successful set-up and delivery of training events. In addition, the Events Specialist serves as a Subject Matter Expert (SME) for learning technologies and leverages these technologies to ensure successful set-up, delivery, processing, and closing of events.

General

Job Duties :

  • Maintains basic level knowledge in all firm-standard L&D software, including new products and product upgrades as introduced, as well as related policies, procedures, and best practices
  • Serves as a training resource on the firm's learning systems
  • Builds self-guided training, including thorough testing, as needed
  • Works with Event Sponsors to ensure content within the Learning Management System (LMS) is up to date and accurate
  • Serves as on-site support for national training conferences, as needed
  • Interprets National Association of State Boards of Accountancy (NASBA) standards to advise internal clients on the appropriate Fields of Study and makes recommendations for learning objectives and course descriptions that will align with the standards

Events

  • Collects and validates required CPE documentation
  • Ensures proper registration set-up, participation tracking, and closing of live and virtual training events
  • Acts as a SME on the firm's various delivery platforms and event requirements, providing training as needed
  • Creates end-user communications and compliance memos, as needed
  • Stays up to date on NASBA and Compliance policies
  • Support

  • Assists with troubleshooting technical issues, including working closely with the Platform Manager and IT, as necessary
  • Conducts research and provides recommendations on processes surrounding the use of the LMS
  • Creates and reviews team documentation to ensure accuracy
  • Answers support requests from firm employees
  • Other duties as required
  • Education

    Qualifications, Knowledge, Skills and Abilities :

  • Associate degree, required
  • Bachelor's degree, preferred
  • Experience

  • One (1) or more years of experience in training or organizational development role, required
  • Experience in a detail-oriented task-based role that highly leverages technology, required
  • Experience interpreting regulatory guidelines, rules, and laws, preferred
  • Experience working in a management system such as learning or HR, required
  • Experience in an LMS Administrator type role, preferred
  • Experience at a professional services firm, preferred
  • Software

  • Proficient with Microsoft Office Suite, required
  • Other Knowledge, Skills & Abilities

  • Excellent verbal and written communication skills
  • Strong attention to detail
  • Basic level understanding of NASBA Standards for CPE training development and delivery
  • Ability and willingness to learn new applications with a minimum of supervision / instruction
  • Ability to work under pressure and within deadlines
  • Ability to work effectively independently as well harmoniously and effectively as part of a team
  • Excellent customer service attitude
  • Ability to establish relationships with and provide guidance to internal customers
  • Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.

    National Range : $50,000 - $60,000

    Maryland Range : $50,000 - $60,000

    NYC / Long Island / Westchester Range : $50,000 - $60,000

    About Us

    Join us at BDO, where you will find more than a career, you'll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world.

    At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.

    BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm's success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits

  • offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm's success, with no employee contributions.
  • We Are Committed To Delivering Exceptional Experiences To Middle Market Leaders By Sharing Insight-driven Perspectives, Helping Companies Take Business As Usual To Better Than Usual. With Industry Knowledge And Experience, a Breadth And Depth Of Resources, And Unwavering Commitment To Quality, We Pride Ourselves On

  • Welcoming diverse perspectives and understanding the experience of our professionals and clients
  • Empowering team members to explore their full potential
  • Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities
  • Celebrating ingenuity and innovation to transform our business and help our clients transform theirs
  • Focus on resilience and sustainability to positively impact our people, clients, and communities
  • BDO Total Rewards that encompass so much more than traditional "benefits." Click here to find out more!
  • Benefits may be subject to eligibility requirements.
  • Equal Opportunity Employer, including disability / vets

    Click here to find out more!

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

    "BDO USA, P.A. is an EO employer M / F / Veteran / Disability"

    Seniority level

    Seniority level

    Entry level

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Finance and Accounting / Auditing

    Industries

    Accounting

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