Retail Support Associate - Shoe Expeditor, Natick Collection - Full Time

About

Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities.

The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy's (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy's top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy's. Macy's stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy's is the "Academy" for retail careers.

The store colleague position (whether it's a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macy's top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macy's.

Job Overview

The Shoe Expeditor is responsible for processing new merchandise and recovering the shoe sales area as well as maintaining high customer service and presentation standards. Perform other duties as needed

Essential Functions

• Recover shoe sales floor and scan inventory back into stock
• Maintain integrity of shoe inventory by ensuring accuracy of scanning and placement
• Receive and process new merchandise
• Assist in moving tables and fixtures on shoe sales floor for new merchandise, season changes, clearance sets, and special events
• Set up shoe displays for new merchandise, season changes, clearance sets, and special events
• Pull orders from stock and stage for selling colleagues
• Fulfill shoe orders
• Process damages, return to vendors, and shoe jobbers
• Replenish displays and other products as needed
• Assist in the markdown process
• Assist in seasonal inventory
• Maintain orderliness and cleanliness of shoe sales area
• Attend to customer service needs in a friendly and helpful manner when approached
• Maintain high customer readiness standards by delivering a clean, neat, easy to shop store environment
• Dependable attendance and punctuality

Qualifications and Competencies

Essential Physical Requirements

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

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