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Plumbing Service Technician

Plumbing Service Technician

PipeDreamsSan Luis Obispo, CA, US
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Plumbing Service Technician

As a Plumber, you'll play a key role in our team's success by becoming the founding member of our plumbing division, with an opportunity to build your own team. You'll troubleshoot and resolve plumbing issues, while communicating with customers and coordinating with teammates to get the job done safely and exceptionally. In this role, you'll perform plumbing installations, maintenance, and repairs while recommending multiple service options to customers to ensure we meet their needs and preferences. You'll work cross functionally with dispatchers to provide exceptional customer service and help streamline company operations by providing detailed recording keeping for future service projects. Finally, you'll have the chance to advance your career through opportunities with our parent company, PipeDreams Ventures.

About Wighton's Plumbing, Heating & Air

Wighton's Plumbing, Heating, and Cooling is the leading provider of residential & commercial plumbing, heating, & AC systems in the Central Coast. As the longest running HVAC business in SLO County, our team is proud to celebrate 68 years of reliably caring for our customers, co-workers, and community. We're also proud to build a workplace that promotes the personal and professional development of our employees.

At Wighton's, we deliver "Comfort you can trust". We focus on the happiness and satisfaction of our customers by empowering our team with the best training, safety, and technology available. Wighton's Awards & Recognition

  • 500+ Google reviews at 4.8 stars!
  • Named "Best of HomeAdvisor"
  • HomeAdvisor "Elite Service Provider"
  • Nextdoor "Neighborhood Favorite"
  • Rated A+ by Better Business Bureau

Plumber Responsibilities / Requirements

The responsibilities below include, but are not limited to :

  • Proven 2-3 years of recent, full-time experience
  • Strong troubleshooting and critical thinking
  • Accurately diagnose and clearly explain plumbing issues to customers, providing multiple service options based on their needs and preferences
  • Perform maintenance, and repairs while delivering the highest standards of craftsmanship and cleanliness
  • Comply with all local codes using quality materials and never taking shortcuts
  • Master the products, materials, and supplies we provide especially relating to tankless water heaters, water filtration, tank type water heaters and fixture replacement and repairs
  • Maintain a Safe Work Environment
  • Convey a safety conscious attitude in regards to yourself, your customers, your fellow employees, and the general public at all times
  • Operate company provided equipment according to the safety guidelines approved by the manufacturer
  • Operate company vehicles in accordance with local and state laws and in a manner that ensures your safety and the safety of those around you
  • Maintain cleanliness of company truck inside and out
  • Provide detailed record keeping and reporting for the benefit of customers and company operations
  • Uphold the highest standards of safety for yourself, your teammates, and your customers
  • Any other assigned duties as directed, to include but no limited to, all duties outlined
  • This role will also involve participating in our on-call rotation to ensure timely response to customer service requests outside of regular business hours.
  • Compensation & Benefits

  • Hourly, plus commission
  • Full time with overtime as necessary
  • Health, Dental, and Vision Insurance
  • Paid holidays, sick days and vacation
  • Retirement
  • Stock Options
  • Company provided vehicle, tools, and gas card
  • Why You'll Love Working Here

  • A fun, team atmosphere built on transparency, empowerment, and respect.
  • Limitless opportunities for your career growth. We encourage you to rise through the ranks anywhere in our large portfolio of businesses.
  • World class training and coaching with a special focus on safety.
  • Rewards and bonuses for hard work and personal / team accomplishments.
  • Cutting edge technology to make your job easier, safer, and more enjoyable
  • We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

    Our Hiring Process

    Stage 1 : Applied

    Stage 2 : Review

    Stage 3 : Chat with a PipeDreams Recruiter

    Stage 4 : Interview with Hiring Manager and Team

    Stage 5 : Phone Interview

    Stage 6 : Google Meet Interview

    Stage 7 : Offer Extended

    Stage 8 : Hired

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    Plumbing Service Technician • San Luis Obispo, CA, US

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