Talent.com
Customer Experience Manager

Customer Experience Manager

VirtualVocationsAloha, Oregon, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Manager, Customer Experience & Quality Assurance.

Key Responsibilities

Lead and manage the Voice of Customer (VoC) and Quality Assurance function, ensuring alignment with business goals

Translate customer insights into actionable strategies to improve business performance

Develop and oversee a comprehensive QA program for various customer communication channels

Required Qualifications

5+ years of experience in customer experience, quality assurance, or related roles, with at least 2+ years in a leadership capacity

Proven expertise in customer research, quality monitoring, and data analysis

Experience in Sales, Contact Center, or digital customer engagement environments preferred

Bachelor's degree required; MBA or advanced degree preferred

Familiarity with AI-driven customer engagement tools and quality frameworks preferred

serp_jobs.job_alerts.create_a_job

Customer Experience Manager • Aloha, Oregon, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Senior Manager, Customer Experience

Senior Manager, Customer Experience

VirtualVocationsSalem, Oregon, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Customer Experience (Order-to-Cash) to enhance their product team.Key Responsibilities Develop product strategy and lifecycle roadmap for order-to-cash ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Part Time Closing Customer Experience Manager

Part Time Closing Customer Experience Manager

MichaelsPortland, OR, US
serp_jobs.job_card.part_time
This position is mostly closing shifts, but can also have daytime scheduling depending on needs.Deliver a customer centric shopping experience by managing and delivering effective front-end operati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Full time Customer Experience Manager

Full time Customer Experience Manager

MichaelsOregon City, OR, US
serp_jobs.job_card.full_time
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Experience Team member

Customer Experience Team member

ServproPortland, OR, US
serp_jobs.job_card.full_time
Full Time Restoration Customer Experience Manager.We are looking for a full time Restoration Customer Experience Manager to join our team. As a Customer Experience Manager, you will assist office te...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Experience Manager

Customer Experience Manager

VirtualVocationsSalem, Oregon, United States
serp_jobs.job_card.full_time
A company is looking for a Manager, Customer Experience & Quality Assurance.Key Responsibilities Lead and manage the Voice of Customer (VoC) and Quality Assurance function, ensuring alignment wit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Senior Consumer Experience Professional

Senior Consumer Experience Professional

VirtualVocationsVancouver, Washington, United States
serp_jobs.job_card.full_time
A company is looking for a Consumer Experience Professional to optimize interactions between the organization and its members. Key Responsibilities Analyze complex issues to enhance member experie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Retail Customer Experience Manager Part Time Evening / Weekend

Retail Customer Experience Manager Part Time Evening / Weekend

MichaelsTualatin, OR, US
serp_jobs.job_card.part_time
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Enterprise Customer Success Manager

Enterprise Customer Success Manager

VirtualVocationsAloha, Oregon, United States
serp_jobs.job_card.full_time
A company is looking for an Enterprise Customer Success Manager.Key Responsibilities Own the customer's renewal, usage, and adoption of product features Identify and execute account expansions, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Experience Supervisor

Customer Experience Supervisor

TJXTualatin, OR, US
serp_jobs.job_card.full_time
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Experience Operations Manager

Customer Experience Operations Manager

VirtualVocationsAloha, Oregon, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Experience Operations Manager (Gainsight Admin).Key Responsibilities Collaborate with leadership to develop strategies for improving customer retention and gro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Customer Experience Specialist

Customer Experience Specialist

VirtualVocationsVancouver, Washington, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Experience Representative who is passionate about the collecting hobby and knowledgeable about the platform. Key Responsibilities Engage with collectors through...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Senior User Experience (UX) Insights Manager

Senior User Experience (UX) Insights Manager

MediabistroBeaverton, OR, United States
serp_jobs.job_card.full_time
Senior User Experience (UX) Insights Manager.Founded on a simple belief do what's right for our clients and our people.TrueBridge leverages proven talent identification / attraction / screening sol...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Director of Customer Experience

Director of Customer Experience

VirtualVocationsSalem, Oregon, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Customer Experience.Key Responsibilities Lead and grow a high-performing team across Onboarding, Support, Customer Success, and Ongoing Services Build and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
PT Customer Experience Manager

PT Customer Experience Manager

MichaelsPortland, OR, US
serp_jobs.job_card.full_time
This position would be primarily consisting of closing shifts.Help keep the front end running smoothly, while ensuring an excellent customer experience. This position seeks a customer and sales driv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Experience Coordinator

Customer Experience Coordinator

TJXTualatin, OR, US
serp_jobs.job_card.full_time
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
customer experience coordinator

customer experience coordinator

TJXClackamas, OR, US
serp_jobs.job_card.full_time
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Senior User Experience (UX) Insights Manager Job at PSG Global Solutions in Beav

Senior User Experience (UX) Insights Manager Job at PSG Global Solutions in Beav

MediabistroBeaverton, OR, United States
serp_jobs.job_card.full_time
Senior User Experience (UX) Insights Manager.Founded on a simple belief do what's right for our clients and our people.TrueBridge leverages proven talent identification / attraction / screening sol...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Client Experience Director

Client Experience Director

VirtualVocationsSalem, Oregon, United States
serp_jobs.job_card.full_time
A company is looking for a Client Experience Director to oversee the development and support of customer service teams in a remote environment. Key Responsibilities Train, motivate, and guide a te...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
We use cookies to improve your website experience, provide personalized content and enhanced social media features. For more information, see ourCookies Policy.

We use cookies to improve your website experience, provide personalized content and enhanced social media features. For more information, see ourCookies Policy.

AutoStoreSalem, OR, US
serp_jobs.job_card.full_time
The Senior Product Manager will drive the development, implementation, and management of product line roadmap & strategy. This role requires a strategic thinker with a go getter mindset and a keen u...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Associate Customer Experience

Senior Associate Customer Experience

VirtualVocationsSalem, Oregon, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Associate, Customer Experience.Key Responsibilities Lead strategic planning to enhance customer experience for DashPass subscribers Analyze data to identify opp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days