Case Management Supervisor - 4730

Job Description

Job Description

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 62 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supervise case work staff through weekly individual and monthly group meetings
• Review case records and reports at least monthly
• Direct staff interventions in difficult or crisis situations
• Maintain and monitor program variance reports to ensure statistical goals are being met
• Monitor program for quality assurance and contract compliance
• Provide each staff member with monthly progress report and yearly performance appraisals
• Assist in the development and implementation of services for clients
• Maintain a case load and provide direct services to client, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries and follow-up
• Interview and recommend staff for hire
• Submit reports to supervisor monthly, or more frequently as required
• Represent the agency at meetings and events
• Act as a liaison between BronxWorks and other CBO’s, the area community district, and government agencies
• Perform additional duties as assigned

PROGRAM SPECIFIC RESPONSIBILITIES

QUALIFICATIONS

PHYSICAL REQUIREMENTS

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact hrbenefits@bronxworks.org.

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