POSITION : Treatment Coordinator JOB CLASSIFICATION : Non-exempt
REPORTS TO : Manager, Business Department
POSITION SUMMARY : Coordinates the patients’ treatment estimates.
PRIMARY DUTIES :
- Responsible for calculating patients’ treatment estimates.
- Enters the treatment plan into OMSN software.
- Verifies patients’ calendar-year maximum benefit a week prior to surgery.
- Verifies that we have x-ray and referral for patients.
- Communicates with referring doctor regarding patients’ treatment.
- Communicates with patients regarding estimate and answers questions.
- Communicating with insurance companies as needed regarding patients’ benefits.
SECONDARY DUTIES :
Other duties as deemed necessaryPHYSICAL REQUIREMENTS :
Must be in good physical condition and able to withstand the stress and demands of an active position. Must be able to endure many long hours of sitting. Manual dexterity, good eye-hand coordination, and adequate vision and hearing needed in daily work.
JOB SPECIFICATIONS :
1-3 Years of Dental Office Experience RequiredInsurance and Billing Experience PreferredCOMPETENCIES :
Exceptional interpersonal skillsAbility to accept and follow instructions by supervisorAbility to work independently and unsupervisedAbility to handle conflict and get along with peopleAbility to maintain outgoing, friendly attitude with patients and staff even under pressureAbility to work with interruptions and to manage multiple prioritiesAbility to speak, understand, and write fluent EnglishKnowledge of correct grammar, spelling and punctuationProficiency in alphabetizing, spelling, and mathAbility to write legibly and work with numbersAbility to complete tasks within time frameSKILL :
Math and Problem Solving Skills. Proficient use of Microsoft Office applications (Word, Excel, Access, Adobe, Outlook) and internet resources, e.g., web-based applications and database programs -Calculator -Fax Machine – Copier – Computer