Barback
As a Barback, you would be responsible for assisting the bar staff. They must provide a consistent level of service that meets the standards and exceeds the expectations of the customer. They are also responsible for attaining the highest levels of hospitality, quality and product knowledge. They must maintain the bar and keep it neat and cleaned.
Responsibilities
- Stock all beverage products as needed according to the bar layout and storage area specification
- Produce all recipes to the specifications
- Provide guests with hospitality while adhering to the company service standards
- Genuinely interact with customers
- Adhere to daily side work lists and weekly maintenance program
- Maintain beverage product knowledge
- Actively participate in feedback regarding operational improvements
- Uphold product levels and freshness based on standardized par levels
- Ensure seamless supply of products and glassware required at the bar
- Retain overall awareness of product availability and quantity
- Oversee maintenance and cleanliness of all bar production and seating areas
- Attend, as required, all beverage training meetings
- Work in a cooperative and friendly manner with fellow employees, set a positive example
- Provide the highest level of guest service to the hotel's clients
- Maintain professional attire and personal hygiene
- Maintain a clean, neat and orderly work area
- Read, understand and follow all policies, procedures and practices as stated in the Employee Handbook
- Implement the hotel's safety and emergency policies and procedures (i.e. evacuation, first aid, etc.) to include removing all safety hazards, following company's OSHA program, safe lifting techniques
- Promptly report substandard (unsafe) conditions to Supervisor
- Promptly report accidents, injuries, property damage or loss to Supervisor
- Inform management promptly of any work-related problems or guest complaints
- Promote the hotel through goodwill, courtesy and a positive attitude
- Attend all scheduled training classes and meetings
- Continue to learn and grow in your position
- Perform any reasonable request as assigned or directed by management
- Provide for a safe work environment by following all safety and security procedures and rules
- Assist person(s) with a disability
- Comply with all applicable federal, state and local laws ordinances as they apply to the hotel, guest and employees
- Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel
Qualifications
High School diploma or equivalent and / or experience in a hotel or a related field preferredApplicant must be flexible to work varied hours including nights, weekends and holidays