Patient Service Representative - Urbana

Job Description

Job Description

Patient Service Representative | Primarily Urbana, with occasional travel to Decatur & Mattoon

VitalSkin Dermatology is seeking a detail-oriented, customer-focused Patient Service Representative to join our growing team. This role is ideal for someone with strong medical front office (administrative) experience who thrives in a fast-paced healthcare setting and is comfortable traveling between offices as needed.

Full-time, On-site | Flexibility Required : Hours may vary based on surgical schedules | Comp : $17-$19 / hour (depending on experience)

Key Responsibilities

• Greet patients and provide a superior front-office experience
• Schedule appointments, verify insurance, and process prior authorizations
• Register new patients and assist with forms and consents
• Collect and record payments, update demographic and financial data
• Maintain accurate records and ensure HIPAA compliance
• Support daily administrative tasks including check-in / out, phone triage, and correspondence
• Travel to Decatur regularly for training and coverage; occasional travel to Mattoon
• Adjust work hours based on surgical schedules — flexibility is essential

Required Qualifications :

Preferred Qualifications :

Why VitalSkin? We are a growing dermatology company with multiple Midwest locations. We offer :

At VitalSkin, we live by our core values : Have fun. Be a team. Be resilient. Be accountable. Be courageous. Be entrepreneurial.