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Operations Planning Manager

Operations Planning Manager

PrintpackMarshall, NC, US
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Operations Planning Manager

The Operations Planning Manager is responsible for developing, implementing, and managing the sales and operations planning process to align demand, supply, and financial goals. The role of the Operations Planning Manager ensures cross-functional collaboration across departments such as sales, marketing, manufacturing, finance, and logistics to optimize inventory, production, and distribution strategies.

Planning & Forecasting

  • Lead the division's Sales and Operations Planning (S&OP) process to align demand, supply, and capacity across functions.
  • Manage production planning and purchasing across multiple manufacturing sites.
  • Improve demand planning processes to support accurate forecasting and business alignment.
  • Develop and manage equipment loading plans.

Customer Service & Order Management

  • Oversee order entry and customer service to ensure timely and accurate fulfillment.
  • Collaborate with Sales and Operations to meet customer expectations.

    • ERP & Systems Integration

  • Partner with IT to enhance the functionality of our JDE-based ERP system.
  • Use system tools to reduce planning errors and improve visibility.

    • Working Capital & Inventory

  • Manage inventory levels to balance service and cost.
  • Improve inventory turns and reduce excess or obsolete stock.

    • Continuous Improvement

  • Apply CI tools (Lean, Six Sigma, PDCA) to improve delivery, planning accuracy, and OEE.
  • Lead initiatives that standardize and enhance supply chain processes.

    • Supplier Relationship Management

  • Build and manage supplier relationships to ensure quality, service, and reliability.
  • Work with Strategic Sourcing to control costs, evaluate supplier performance, and explore new sourcing options, including partnerships with 3PLs.

    • Leadership & Collaboration

  • Lead and develop a cross-functional team across materials, customer service, and foreign trade.
  • Delegate tasks with clarity and trust, empowering team members.
  • Foster a culture of two-way feedback and open communication.
  • Act as a coach to support individual growth and team development.
  • Identify skill gaps and create tailored development plans.
  • Collaborate with division leadership to shape long-term strategies.
  • Proven success leading planning and customer service teams in a manufacturing environment.
  • Experience improving and executing Sales and Operations Planning (S&OP) with measurable results.
  • Skilled in using ERP systems (JDE preferred) to support planning and execution.
  • Strong understanding of inventory management and working capital optimization.
  • Ability to apply continuous improvement methods to drive operational gains.
  • Effective communicator and collaborator across operations, IT, sourcing, and customer-facing teams.
  • Experience managing supplier relationships and working with sourcing teams to improve cost and service.
  • Ability to lead with trust, coach team members, and foster a culture of growth.
  • Fluency in English / Spanish preferred.

    • Printpack is proudly an equal-opportunity employer. We are committed to creating an inclusive environment. Embracing diversity enhances our work culture and is vital to our success. We do not discriminate based on race, color, religion, sex (including pregnancy), national origin, gender identity, sexual orientation, marital / parental status, genetic information, age, national origin, ancestry, ethnicity, disability, marital status, military or veteran status or affiliation, or any other characteristic protected under applicable law.

    Printpack is committed to helping individuals with disabilities participate in the workforce and ensure equal opportunity to compete for jobs. If you need a reasonable accommodation to assist you with your application for employment or job search, please get in touch with us by sending an email to CorpRecruiting@Printpack.com. Please include in your email a brief description of the accommodation you are requesting and the position for which you are interested in applying.

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    Planning Manager • Marshall, NC, US