Educational Aide, Library – Inside Higher Ed
The Lawrence W. Tyree Library located at Santa Fe College’s Northwest Campus supports the college’s mission, goals, and curriculum with knowledgeable staff, appropriate resources, and an environment that promotes user success and life-long learning.
The library is hiring multiple educational aides to perform duties essential to library circulation, collection maintenance, and the provision of quality library services. The Educational Aide will maintain a functional and efficient work environment and ensure compliance with SF and FERPA policies.
Responsibilities And Duties
- Provides a professional, helpful, and welcoming atmosphere by greeting, responding to, and directing visitors at the Tyree Library service desks on the NW campus.
- Accepts, screens, and routes telephone calls concerning activities and operations of the library, directing inquiries as appropriate.
- Provides some front-line level of resolution to questions or concerns while making appropriate referrals as necessary.
- Assists library users with borrowing materials, study room reservations, computers, printing, Wi-Fi, and general library questions.
- Shelves and assists in the maintenance of library materials.
- Regularly moves throughout the interior and exterior of the building to identify and communicate safety or policy concerns / needs.
- Operates and maintains office equipment such as copy machines, laminators, and document shredders to scan or print documents.
- Ensures rooms are clean by wiping down desks in the testing room, computer lab, breakroom, and sanitizing desks and chairs.
- Provides general administrative support for Library staff.
- Strictly honors the privacy and security of student records and other sensitive information according to applicable state, federal, and college regulations, policies, and procedures.
- Complies with all published College Rules, procedures, guidelines, and laws governing public employees, including but not limited to those related to document retention and destruction, FERPA, and confidentiality.
- Provides service excellence through courteous, informed, accessible, and professional engagement.
- Performs other duties as assigned.
Qualifications
Required : Must be a currently enrolled Santa Fe College student, in good academic standing, taking six (6) or more credit hours.
Additional Requirements : A criminal background check will be conducted.
Preferred : Availability to work mornings, nights, and / or weekends.
General Knowledge, Skills, And Abilities
Ability to work successfully in a multi-cultural environment.Adaptability to change – flexible and supportive, able to positively assimilate change in a rapid growth environment.Communication – effectively communicate in a professional, diplomatic, empathetic, and tactful manner.Customer Service – respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills.Ethics – demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.Organization & Time Management – plan, schedule, and organize tasks to achieve goals within established time frames.Problem Solving – identify issues, determine cause, develop creative solutions, and follow through with resolutions.Detail Oriented – proven accuracy and attention to detail.Multi-task – organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously.Note : If you are a retiree of the Florida Retirement System (FRS), check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.
Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation or discrimination on any basis. This commitment applies to employees, volunteers, students, and, to the extent possible, applicants for admission or employment.
Inquiries regarding non-discrimination policies should be directed to : equity.officer@sfcollege.edu
Santa Fe College reserves the right to extend deadlines and / or not to offer advertised positions. Preference will be given to eligible veterans and spouses of veterans.
#J-18808-Ljbffr