Gaming Safety Moderator

A company is looking for a Gaming Safety Moderator fluent in Portuguese.

Key Responsibilities

Enforce moderation policies and determine appropriate actions for various content types

Handle escalations and conduct thorough investigations into allegations of misconduct

Maintain service level agreements (SLAs) for response times and communication regarding sensitive investigations

Required Qualifications

Proven work experience in related fields

Ability to handle sensitive content and investigation scenarios

Strong organizational skills to manage communication across multiple channels

Honest and ethical with high levels of integrity and confidentiality

Ability to quickly learn and apply complex policies and processes