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Outside Sales Representative - New York

Outside Sales Representative - New York

Callaway GolfRochester, NY, US
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Callaway Golf Sales Representative

Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide. Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer.

Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward, and we want top-notch people to join us in that mission.

By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an unrivaled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, and World Golf Tour ("WGT"). "Modern Golf" is the dynamic and inclusive ecosystem that includes both on-course and off-course golf.

This role will require this individual to live around the Rochester, NY area.

In an assigned geographical territory, an OSR is responsible for selling, distributing, and promoting Callaway Golf Sales Company brand and products to assigned accounts. As a great business partner, an OSR is responsible for being an expert on all Callaway Golf Sales Company product features, sales programs, promotions, sales tools, and pricing, including becoming familiar with competitor's products. Sells and promotes all Company products, meeting brand and product category objectives. Initiates develops and maintains relationships with existing and potential customers and builds advocates with all sales staff at each account. Analyzes existing and anticipated customer requirements and promotes consideration of company products. Prepares and executes sales plans, inventory plans, call rotations, and business plans and objectives. Conducts Sales Presentations, Custom Performance Fittings, Customer Consumer Events, and Product Training Seminars. Improves and maintains merchandising and positioning of all Callaway Golf products within retail locations consistent with sales program requirements and premium brand image.

Roles and Responsibilities

  • Achieve monthly / quarterly / annual revenue targets and grow your territory.
  • Maximize the number of accounts pre-booked and dollars pre-booked to plan for the overall business.
  • Maximize product distribution in each product category and across all brands.
  • Achieve all new product launch sales targets by PAR dates.
  • Manage sales programs to maximize revenue.
  • Maintains the highest level of customer satisfaction.
  • Provide presentations of all new products, sales programs, and promotions.
  • Position customer new product launch orders to PAR dates.
  • Gain and maintain Callaway positioning and displays at all accounts.
  • Utilize and promote key initiatives to grow customer / territory revenue.
  • Maximize customer inventory throughout the lifecycle, product assortment, promotion support, profitability, sell through.
  • Conduct effective Product Training Seminars for all customers.
  • Conduct ongoing training for all customers, creating advocates for the brand.
  • Manage allocations, budgets, and all available sales tools to maximize ROI.
  • Visit customers daily.
  • Manage contact schedule, call rotation, and travel within the territory.
  • Plan and execute effective custom fitting days that drive trial and sell thru. Includes appropriate resources, scheduling, and coverage for the event.
  • Select, hire, train, and utilize Performance Fitting Team representatives to maximize the effectiveness of consumer events.

Technical Competencies (Knowledge, Skills & Abilities)

  • Drive for Results / Maximizing Opportunity : Demonstrates a sense of goal achievement.
  • Selling Skills : Skills to apply selling techniques to achieve Company objectives while maintaining positive customer relationships.
  • Organizational Skills / Territory Management : Ability to maximize sales through effective time management, call planning, and data management. Technological proficiency for the use of the Order Tool, Computer, Microsoft Outlook, Excel & Word, Callaway Connect, and various Online Sales Tools.
  • Customer Focused : Ensures all internal and external customer service needs have been met or exceeded. Consistently maintains positive working relationships with customers by earning their trust and respect. Strategizes with customers to find alternative ways to meet or exceed their expectations while being attentive to costs and other constraints.
  • Communication : Effectively use listening, written, verbal, and non-verbal skills to achieve business results.
  • Product Knowledge : Knowledge of the Callaway Golf product line and product messaging to effectively position the Company's products in the market.
  • Business Acumen : Knowledge to collect, analyze, and interpret business data and appropriately use such information to maintain current and grow new business.
  • Education and Experience

  • Bachelor's degree or equivalent experience.
  • Minimum of 4 years of selling experience required for entry-level volume territory.
  • Outside territory account management experience preferred.
  • Industry experience preferred.
  • Golf knowledge preferred.
  • Physical Requirements / Work Environment (if applicable)

  • Extensive use of office equipment includes a computer, mobile phone, calculator, scanner, and other business-related machines and software.
  • Ability to lift up to sixty pounds; lifting product bags, moving, setting up, and taking down displays.
  • Required to maintain a valid driver's license and insurance eligibility to drive a Company vehicle.
  • Driver's record must meet authorized driver criteria for the Company.
  • Required to drive Company vehicle.
  • Frequent travel within the sales territory is required.
  • Occasional travel outside of sales territory to sales meetings and trade shows.
  • Willingness to relocate preferred.
  • This job description indicates, in general terms, the type and level of work performed, as well as the typical responsibilities of employees in this classification, and it may be changed by management at any time. Other duties may also apply. Nothing in this position description changes the at-will employment relationship between the Company and its employees. Distribution of this item outside the Company without an authorized release violates Company policy.

    Inclusion & Diversity : As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.

    If your experience is close to what we're looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you.

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