Our client, a nonprofit in the criminal justice sector, is seeking a Case Manager to join their team. The Case Manager will report to the Clinical Supervisor and support the Supervised Release Program in Queens Criminal Court. The Case Manager must be a dynamic, knowledgeable, and experienced individual with a background in social services, psychology, or clinical work to help make an impact on the ever-changing court system and alternative initiatives aimed at reducing detention and crime rates in the city.
This opportunity will begin on a temp-to-perm basis. The ideal candidate should possess at least two years of experience in case management, a basic understanding of NYC courts, and working knowledge of treatment programs for clients. This position will be located in Queens court and the NYC office location. The client can offer $28-$30 / hour, depending on experience, and $65k upon conversion.
PRIMARY RESPONSIBILITIES
Client Needs Assessments :
- Conducting the intake / assessment interview to identify participants’ immediate needs, including risk factors for criminal recidivism.
- Assessing for mental health and substance abuse problems, making outside referrals as appropriate.
- Verifying participant contact information, applicable activities, and responsibilities to assign participants to a designated level of supervision
Client Engagement :
Reviewing with participants the conditions of release, program agreement, and consents for disclosureMaintaining face-to-face and telephone contact with participants, monitoring re-arrests, and preparing written progress reports for courtMotivating participants to engage in voluntary services.Documentation and Reporting :
Updating computerized case management appointments accordingly to produce periodic reports on participant complianceWriting formal progress reports for each court date, in accordance with program requirements and quality standards; advocating for graduated sanctions for eligible clientsCompleting all necessary documentation and maintaining all data set reporting requirements in the agency databaseTeamwork and Relationship Building :
Maintaining professional communication with defense attorneys, ADAs, and referral agencies until transfer or completion of reporting responsibilitiesAppearing and advocating in court regarding participants’ compliance as necessaryActively participating in clinical supervision, case review meetings, staff meetings, and on-service trainings; identify new opportunities for staff developmentQUALIFICATIONS
Bachelor’s degree in social work, psychology, sociology, criminal justice, or other related fieldAt least 2 years of experience in case managementKnowledge of NYC Court Operations, preferredThe successful candidate will possess a combination of the following knowledge, skills, and experiences :Familiarity with the Alternative to Detention (ATD), Alternative to Incarceration (ATI), or other advocacy program modelsWorking knowledge of treatment programs (substance abuse, mental health, etc.) and other support services (GED, job training, YIP, etc.) for referralsAbility to exercise sound and quick judgmentExcellent communication and writing skillsExcellent time management skillsComputer literate with the ability to quickly adapt to changing technologyBilingual skills preferred (Spanish, Mandarin, Korean, French-Creole, a plus)Must be willing to work evening and weekend hours, if neededCASAC or CASCT encouraged to apply