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Case Manager

Case Manager

Clarity RecruitingUnited States
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Our client, a nonprofit in the criminal justice sector, is seeking a Case Manager to join their team. The Case Manager will report to the Clinical Supervisor and support the Supervised Release Program in Queens Criminal Court. The Case Manager must be a dynamic, knowledgeable, and experienced individual with a background in social services, psychology, or clinical work to help make an impact on the ever-changing court system and alternative initiatives aimed at reducing detention and crime rates in the city.

This opportunity will begin on a temp-to-perm basis. The ideal candidate should possess at least two years of experience in case management, a basic understanding of NYC courts, and working knowledge of treatment programs for clients. This position will be located in Queens court and the NYC office location. The client can offer $28-$30 / hour, depending on experience, and $65k upon conversion.

PRIMARY RESPONSIBILITIES

Client Needs Assessments :

  • Conducting the intake / assessment interview to identify participants’ immediate needs, including risk factors for criminal recidivism.
  • Assessing for mental health and substance abuse problems, making outside referrals as appropriate.
  • Verifying participant contact information, applicable activities, and responsibilities to assign participants to a designated level of supervision

Client Engagement :

  • Reviewing with participants the conditions of release, program agreement, and consents for disclosure
  • Maintaining face-to-face and telephone contact with participants, monitoring re-arrests, and preparing written progress reports for court
  • Motivating participants to engage in voluntary services.
  • Documentation and Reporting :

  • Updating computerized case management appointments accordingly to produce periodic reports on participant compliance
  • Writing formal progress reports for each court date, in accordance with program requirements and quality standards; advocating for graduated sanctions for eligible clients
  • Completing all necessary documentation and maintaining all data set reporting requirements in the agency database
  • Teamwork and Relationship Building :

  • Maintaining professional communication with defense attorneys, ADAs, and referral agencies until transfer or completion of reporting responsibilities
  • Appearing and advocating in court regarding participants’ compliance as necessary
  • Actively participating in clinical supervision, case review meetings, staff meetings, and on-service trainings; identify new opportunities for staff development
  • QUALIFICATIONS

  • Bachelor’s degree in social work, psychology, sociology, criminal justice, or other related field
  • At least 2 years of experience in case management
  • Knowledge of NYC Court Operations, preferred
  • The successful candidate will possess a combination of the following knowledge, skills, and experiences :
  • Familiarity with the Alternative to Detention (ATD), Alternative to Incarceration (ATI), or other advocacy program models
  • Working knowledge of treatment programs (substance abuse, mental health, etc.) and other support services (GED, job training, YIP, etc.) for referrals
  • Ability to exercise sound and quick judgment
  • Excellent communication and writing skills
  • Excellent time management skills
  • Computer literate with the ability to quickly adapt to changing technology
  • Bilingual skills preferred (Spanish, Mandarin, Korean, French-Creole, a plus)
  • Must be willing to work evening and weekend hours, if needed
  • CASAC or CASCT encouraged to apply
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