SENIOR SALES MANAGER OEM / HM

Senior Sales Manager HM / OEM

The Senior Sales Manager HM / OEM is responsible for using independent judgment and professional discretion to book substantial, profitable business into the conference center, taking into consideration the needs of the conference center as well as those of the client. This position must be able to take the general pricing guidelines and booking patterns into consideration and make sound business decisions that will positively impact the hotel's revenue.

This position is responsible for :

• Selling group rooms, servicing accounts, developing and following up on leads for assigned markets.
• Conducting effective sales programs in established group room markets by setting and achieving goals.
• Achieving sales goals.
• Developing and implementing new / special market programs when needed.
• Evaluating potential business for existing and new markets.
• Communicating accurate information on in-house groups to help hotel associates service their needs most completely. Maintaining daily contact with in-house groups.
• Anticipating (or reacting to) group problems and providing solutions.
• Maintaining effective communication with all necessary contacts regarding group business, reports of conventions, copies of correspondence, and memos.
• Developing and maintaining owner relations, as it relates to business opportunities.
• Preparing specialized reports, as needed.
• Understanding forecasting month-end reports, assisting in compiling reports when needed.
• Keeping abreast of budgeted revenue goals and assisting in putting together plans and actions or originating and generating business when needed.
• Ensuring that all guest checks, payments, master folios, and advanced deposits are submitted to accounting; ensuring that any other group information, which is necessary and / or helpful for successful convention business, is submitted to appropriate departments.
• Understanding and working closely with the Reservations Department to ensure target ceilings and rates are met.
• Representing the company at trade association meetings to promote the property.
• Responsible for knowing and abiding by all department, hotel, and company policies and procedures.
• Other duties as assigned.

Education & Experience : Must have a high school diploma or GED plus one to two years experience in hotel and / or conference center sales; or any equivalent combination of education and experience which provides the above knowledge, skills, and abilities. Conference center experience preferred.