Job Description
Job Description
BFF Medical Wellness Clinic
About BFF
BFF Medical Wellness Clinic is a membership-based, functional medicine and aesthetics practice focused on proactive health, body composition, and a concierge-level patient experience. We’re a young, growing clinic with high standards, a warm vibe, and real opportunities to grow with us.
Role Snapshot
This is the ultimate BFF Esthetician role—equal parts skin expert, patient educator, and calm clinic operator. You’ll deliver safe, effective treatments within California esthetician scope , guide patients through their wellness and aesthetics journey, and keep the front-to-back flow smooth and on time. You’ll confidently explain our membership model , help patients select the right plans and series, and support a consistent, brand-forward experience.
What You’ll Lead
Patient Experience & Flow : Greet, consult, and prepare patients; maintain a reassuring, polished tone; keep visits on time and rooms turned efficiently.
Esthetic Services — Performed (within esthetician scope) :
Customized facials and post-treatment skin care
Gentle chemical peels
Body contouring / cavitation / RF (per clinic protocols)
Lymphatic device massage
Treatment-room setup, sanitation, and device checklists
Light-Based Services — Educated & Coordinated (not performed by the Esthetician) :
Laser Hair Removal — candidacy, expectations, pre / post care, membership / series options
IPL (Intense Pulsed Light) — goals, timelines, aftercare, and plan fit
DPL (Dynamic Pulsed Light) — benefits, process, and coordination steps
In California, these light-based services are medical procedures performed by licensed medical professionals. Your role is to educate thoroughly and coordinate next steps per clinic protocols.
Education & Membership Guidance : Translate goals into treatment plans; clearly explain membership benefits, series, timelines, and home-care routines.
Detail-Driven Documentation : Accurate notes, photos (with consent), pre / post instructions, product recommendations, and follow-up scheduling.
Retail & Results : Curate home-care regimens aligned to treatment plans; track outcomes and patient satisfaction.
Safety & Standards : Impeccable sanitation, adherence to HIPAA and clinic policies; escalate concerns promptly.
Brand Presence : Support review invites, before / after galleries (consented), event days, and a beautiful, on-brand treatment environment.
You’ll Thrive Here If You Are
Confident & Composed under pressure
An Exceptional Communicator with clear verbal ability and an encouraging bedside manner
Adaptable & Quick-Learning with new devices, protocols, and membership workflows
Detail-Obsessed Finisher who closes loops and keeps charts pristine
Curious & Growth-Oriented , seeking feedback and expanding scope as the clinic scales
Passionate About Wellness and whole-person skin health
Qualifications (California)
Current California Esthetician License (Board of Barbering & Cosmetology)
Experience in med spa / clinic or high-touch aesthetics strongly preferred
Comfortable performing the services listed under “Performed” and educating / coordinating light-based services (LHR, IPL, DPL) with the medical team
Strong consultative skills (intake, goal-setting, plan building, home-care coaching)
Tech-comfortable : EMR / scheduling, online forms, digital payments, texting platforms
Bilingual (English / Spanish) is a plus
Growth & Opportunity
Skill Building : Structured training on devices and treatment planning, plus membership education
Scope Expansion : Opportunities to own initiatives (events, reviews, before / after content, inventory cues, onboarding)
Career Pathing : Potential to advance into lead esthetician or treatment coordinator roles as we grow
Success Metrics
On-time starts and efficient room turns
High patient satisfaction and sustained series / membership engagement
Accurate documentation and zero missed follow-ups
Visible skin-health progress with aligned home-care adherence
Schedule & Compensation
Schedule : Full-time; one evening and occasional Saturdays preferred
Compensation : Competitive hourly, commensurate with experience
Perks : Training and mentorship, supportive team culture, staff rates on select services
Esthetician • San Marcos, CA, US