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Service Representative I (Call Center) (Onsite)

Service Representative I (Call Center) (Onsite)

Universal 1 Credit UnionDayton, OH, US
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Job Description

Job Description

POSITION PURPOSE

Responsible for assisting all members effectively and professionally through a variety of electronic tools. This includes upholding the U1 Values, product and services support, making appropriate referrals, performing transactions, handling balancing and providing excellent member service.

QUALIFICATIONS

Education / Certification :

  • High school diploma or equivalent.

Experience Required :

  • 1 year of customer service experience is required.
  • Phone customer service is preferred.
  • Financial institution experience is preferred.
  • Knowledge / Skills / Abilities :

  • Excellent communication and public relations skills.
  • Professional appearance, dress, and attitude.
  • Ability to operate related computer applications and business equipment.
  • Solid math abilities.
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    Call Center Representative • Dayton, OH, US

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