Product Manager

Product Manager

Charlotte, NC, United States

Our Company :

LendingTree was founded in 1996 by CEO Doug Lebda to help people comparison shop and get a great deal on the single biggest transaction of their lives : their mortgage. Since then, we've facilitated over 65 million loan requests, while becoming a household name (our brand recognition rivals Bank of America and Wells Fargo). Today we do much more than mortgages. We are the #1 online marketplace in the US for consumers to comparison shop for mortgages, personal loans, credit cards, student loans, auto loans and insurance. We have established relationships with millions of customers who engage with us through our My LendingTree portal, giving them access to free credit scores and money saving alerts. We are on a mission to help consumers save money and better their lives. We're publicly traded (TREE), we're financially sound and we're in the top 10 of Fortune's 100 Fastest Growing Companies. If you're looking for an opportunity with a dynamic company that is fanatically pro-consumer and that champions your entrepreneurial spirit, then you've come to the right place!

The Position :

At LendingTree our #1 core principle is to build truly outstanding products .?We help people at incredibly important and complex times in their lives and strive to?find breakthrough ways to surprise and delight them with insight and clarity.

LendingTree is seeking a Product Manage r to join the Marketplace Product Team. The Product Manager will be responsible for the discovery and delivery of projects supporting the marketplace digital portfolio.

The person successful in the role will maintain focus on solving business problems that drive value and enhance customer experience. Will work collaboratively with cross-functional teams including design, marketing, analytics, and engineering to research and build scalable, secure, user-friendly product solutions from conception to launch.

Key Responsibilities :

• Product Management : Serve as a Product Manager on the Marketplace Product Team supporting multiple lines of business. Maintain and grow a strong knowledge of customer pains, business needs, and market trends. Understand how technology is being applied to power the customer experience and drive business outcomes.
• Cross-Functional Collaboration & Stakeholder Management : Partner with product, marketing, design, analytics, and business leadership teams to identify, prioritize, and execute product enhancements that improve the customer journey and drive value across digital touchpoints. Effectively communicate findings and insights to stakeholders across the organization.
• Champion Customer Experience : Empathize with our user's needs and obsess about understanding their behavior and experience. Identify and advocate for user experience improvements, ensuring that experimentation strategies align with customer needs and pain points while driving business goals such as higher engagement, conversion, and retention.
• KPI Tracking & Reporting : Ongoing tracking of key performance metrics. Assess experiment effectiveness and provide clear, actionable reporting on test results. Provide regular updates to leadership on the performance of enhancement, offering insights to inform product and business strategy
• Data-Driven Decision Making : Demonstrated ability to identify areas for improvement within product workflows. Leveraging data and insights to drive measurable enhancements in performance, usability, and customer satisfaction. Comfortability using analytics tools such as Tableau.
• Problem Solving : Able to leverage frameworks to solve complex business problems with an eye on delivering outcomes while mitigating customer and business risks.

Qualifications

Our Culture :

Our clothes are casual and relaxed, and our work ethic is highly professional. It is our culture for each team member to challenge the status quo, express their opinions, and to stand up, ask for the ball and run with it to meet our aggressive goals. We also have a lot of fun together! We're always looking for the best, brightest, high energy, results-driven Rock Stars to join our team. We reward innovation, creativity and the ability to just GET STUFF DONE.

LendingTree is the kind of company that not only promotes diversity and inclusion, we thrive because of these values. We do not discriminate based on race, color, religion (or creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation or military status.

CCPA Disclosure