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Home Medical Equipment Manager

Home Medical Equipment Manager

A Hug AwayKaty, Texas, United States
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A Hug Away Medical Supplies, Inc. is seeking a dedicated and detail-oriented HME Store Manager to oversee our medical supply storefront operations. This role is ideal for a highly organized, compassionate professional with strong HME experience who thrives in a patient-focused, compliance-driven environment. This position may be part time to start.

Responsibilities :

  • Intake using EMR systems to capture patient demographics and check eligibility.
  • Inventory Control : Conduct monthly inventory audits, track usage, monitor expiration dates, and coordinate restocking.
  • Sales & Order Coordination : Manage the HME order process from intake to delivery and follow-up, including insurance verification and patient education.
  • Compliance Oversight : Ensure compliance with Medicare, HQAA, HIPAA, and OSHA standards; maintain required documentation and operational logs.
  • Customer Service : Address patient concerns, resolve issues promptly, and conduct post-delivery satisfaction calls.
  • Vendor & Partner Communication : Liaise with suppliers, delivery staff, referral sources, and healthcare partners.
  • Reporting : Compile and submit monthly inventory and sales reports; contribute to quarterly quality improvement reports (QAPI).
  • Contracting : Ensure contracts are properly placed to control operations such as credentialing and vendor partnerships
  • Marketing Support : Assist with community outreach and referrals; implement in-store promotions and education events.

Qualifications :

  • 2+ years of experience in Home Medical Equipment (HME) or medical supply operations.
  • Strong knowledge of Medicare intake, billing, DME regulations, and patient education.
  • Proficiency with QuickBooks , Microsoft Office, and EMR systems.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work independently and collaboratively within a healthcare team.

    • We Offer :

  • Competitive compensation.
  • Paid time off (PTO) & vacation.
  • Dental, vision, disability, and life insurance.
  • 401(k) with 3.5% company match.
  • Gas allowances & access to company vehicle for deliveries.
  • Supportive and collaborative team environment.
  • Bonus incentives tied to growth and performance.
  • Opportunity to contribute to a growing, community-based medical supply provider.

    • About A Hug Away :

    A Hug Away Healthcare, Inc. is not just a brick-and-mortar company; we are one of the best Female Owned healthcare agencies in Katy and Houston (Texas), with a comprehensive team of professional experts with over 35 years of experience.

    Choosing a dependable, cost-effective, and well-qualified home health, hospice, medical supply, or health help in Katy and Houston, TX, can be exhausting. That is why we are here. We are a women owned Hospice and Healthcare company that puts its customers first.

    If you'd like to be part of the team at A Hug Away, apply now!

    www.ahugaway.com

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    Manager Equipment • Katy, Texas, United States