EZ Concept Inside Sales Representative

Inside Sales Representative

The Inside Sales role is responsible for working collaboratively in a team oriented environment to provide the highest level of customer satisfaction, while maintaining speed and accuracy to secure orders. The sales support group provides a positive and fast paced dynamic which aligns to the overall Studco Company culture. We are a growing Global business looking for key team members to take the company to the next level. Studco will provide the successful candidate with the opportunity for both career development and industry exposure.

This position will be supporting our EZ Concept line of products.

Duties & Responsibilities :

• Handle inbound / outbound phone activity to assist architects, designers, custom home builders, general contractors, and building material distributors with consultative feedback on their relevant projects
• Provide customers with technical product knowledge and upsell them on our product offerings and end to end custom solutions.
• Qualify all of the details of quotes and orders and guide customers through the buying process
• Perform virtual trainings to architects and builders on our products and services offered
• Support generating quotes and review drawing documents as needed to finalize orders
• Respond to email inquiries and webchats from current and prospective customers
• Support independent sales reps to grow sales and supply them with marketing material and samples as needed
• Understand and maintain confidentiality relating to all business activities, especially relating to manufacturing details and customer / supplier details.
• Perform other related duties as assigned by the General Manager of Inside Sales and Business Development

Main Activities and Performance Standards :

Provide training and support to internal team who will require more knowledge of the industry, our sales process, and products we offer

Work as a team with the sales department to do whatever is needed to assist customers or other teammates

Other Required Skills :

Bachelor's Degree in Business or a related field

Minimum of 5 years in a professional selling environment

Professional demeanor, high-energy, fast-paced, focused

Proactive selling skills

Fanatical customer service skills

Effective communication skills

Advanced computer skills

Reasoning Ability

Excellent interpersonal skills

Decision Making skills

Attention to detail and high level of accuracy

An ability and desire to work with technical information

Stress Management

Time Management Skills

Preferred Skills :

Door and frame industry experience given additional consideration

Estimating, architectural, or manufacturing background

Familiarity with ERP systems, specifically NetSuite

CRM Software experience

All candidates are expected to comply with Studco's People KPI's including the organizations core values :

Caring for the well-being of all stakeholders

Act with the utmost integrity and honesty

Take responsibility and be accountable

Passion for everything we do

Change construction through innovation

Intensely focus on our customers

Listen, Understand, and act

What we do we excel at

Job Type : Full-time

Benefits :

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance