Print Account Manager

Job Description

Job Description

Description :

Exciting opportunity alert!! TPI is looking for a driven Print Account Manager to work on-site in Des Moines, IA.

Position Summary : The Account Manager is responsible for independently managing a high volume of medium-scale printing projects, ensuring cost management, efficient delivery, and client satisfaction of a quality product.

Essential Functions

• Maintain client communication as primary point of contact to gather project details, communicate expectations, address concerns, and get project approval.
• Coordinate with internal teams (prepress, data, VDP and production) to ensure specifications & timelines are met.
• Track project timelines and update status reports daily.
• Generate and manage monthly and ad hoc job tickets for all clients within the assigned portfolio.
• Work directly with internal customers to resolve project challenges, such as delays, material shortages, or technical issues, relaying this information to clients with assistance of Senior Management if needed.
• Coordinate with vendors for outsourcing or specialized production needs.
• Train and mentor entry level team members.
• Develop detailed production schedules.

Requirements :

Preferred Education and Experience

Physical Demands : Must be able to sit for extended periods. Some standing and walking are required. Continuous vision required for detailed work. Frequent hand / wrist / finger movement for data entry.

Position Type / Expected Hours of Work : This is a full-time position. Typical hours are Monday through Friday between 8 : 30 a.m. to 6 : 00 p.m., but the schedule varies and requires flexibility to work as needed in the evenings and weekends. Typically, 40-50 hours per week.

Travel : No travel is required. Voluntary travel opportunities for off-site assignment of up to 10%.

Other Duties : This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities required for the position. Duties, responsibilities, and activities may change at any time with or without notice to accommodate the evolving needs of the company.

TPI is a family-owned and operated company based in Des Moines, IA, with over 50 years of experience in direct marketing. Specializing in the casino industry, our mission is to connect casinos with their players through a variety of marketing channels. While we are best known for our expertise in direct mail, our offerings have expanded to include variable data programming & automation, app development, digital services, and player portal solutions. As a leader in casino marketing, we work with over 300 casinos each month, helping them reach more than 10 million people nationwide. Join our team and be part of our continued success, with competitive salaries, benefits, and opportunities for personal and professional growth.

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