Quality Liaison

Job Description

Job Description

Summary of Position :

The Quality Customer Liaison maintains the daily activities to support the quality processes and initiatives at the customer site. Reporting to the Quality Customer Engineer, this position acts as the primary point of contact for the customer on-site quality activities, ensuring compliance with company standards and customer requirements. The Quality Customer Liaison provides technical guidance to team members, provides quick and accurate communication, facilitates problem-solving, supports inspections and audits, and drives adherence to the highest level of quality and customer service. This role plays a key part in promoting a culture of continuous improvement and operational excellence.

Corporate :

• Adheres to the HTGSS policies and procedures
• Learns, demonstrates and upholds HTGSS Core Values
• Complies with all HTGSS Certification standards; Management System (TS16949), Environmental ISO 14001-2015 and Health and Safety ISO 45001-2018 policies and procedures
• Treats all HTGSS team members with respect and professional courtesy
• Always strives to maintain a positive work environment
• Manages the department budget efficiently as per approved annual budget
• Performs additional assignments / duties as assigned

EHS :

Duties and Responsibilities :

Reporting :