Overview
Primary Purpose : The Housekeeping Director is responsible for overseeing the cleanliness, sanitation, and overall appearance of all residential and common areas in the independent living communities and non-healthcare buildings. This leadership role ensures that the housekeeping team maintains a high standard of cleanliness and safety, providing residents with a comfortable, dignified, and well-maintained living environment.
Qualifications / Skills Needed
- High School Diploma or equivalent required.
- Minimum of 3 years of housekeeping management experience preferably in senior living, hospitality, healthcare or property management.
- Strong leadership, team building, and communication skills.
- Excellent attention to detail and organization skills.
- Proficient in housekeeping and safety protocols, chemical use and utilization of various pieces of cleaning equipment.
- Ability to interact professionally with staff, residents and families.
- Basic computer literacy.
Primary Duties (Essential Functions)
Leadership & Team ManagementTrain, supervise, and evaluate housekeeping staff.
Develop staff schedules to ensure adequate coverage and efficient workflow.Provide ongoing coaching and support, ensuring high performance and adherence to standards.Apply critical evaluation when addressing needs and issues across all IL communities.Operations OversightDevelop and implement daily, weekly, and monthly cleaning schedules for residential units and community common areas.
Monitor cleanliness and perform routine inspections to ensure compliance with community policies and regulatory standards.Coordinate deep cleaning, move-in / move-out cleaning, guest suites, and special projects as needed.Implement and oversee planned maintenance schedules for common spaces specific to housekeeping purview.Resident ServicesRespond promptly and professionally to resident housekeeping requests and concerns.
Ensure cleaning procedures respect residents' privacy and preferences.Foster positive relationships with residents through courteous and respectful service.Budgeting & InventoryManage the housekeeping department's budget, including labor, supplies, and equipment.
Order, maintain, and track inventory of cleaning supplies, linens, and equipment.Ensure proper use and storage of chemicals in compliance with safety regulations.Health & Safety ComplianceEnsure all cleaning procedures meet sanitation and infection control standards.
Maintain compliance with OSHA, fire safety, and facility policies.Conduct regular safety training for housekeeping staff.J-18808-Ljbffr