Registrar - Emergency Business Office

Registrar - Emergency Business Office

SUMMARY OF POSITION :

The Registrar II will maintain registration and accurately collect patient liability for emergency room services, while adhering to EMTALA guidelines. The Registrar II will additionally act as an Emergency Services Secretary. This role provides clerical support / assistance to providers and nursing staff, effectively communicating, multi-tasking, and is proficient in all emergency room processes. Individuals serving in the registration and secretary roles are responsible for providing excellent customer service to our patients, visitors and staff while maintaining the confidentiality of our patients' PHI.

SOME SPECIFIC DUTIES MAY INCLUDE :

• Accurately complete registration for each patient
• Accurately explains / educates patients on forms and potential patient financial responsibility
• Research insurance verification and communicate any discrepancy found in the verification process to patients
• Collect patient liability for emergency services rendered including but not limited to, co-pays, deductibles and Out-of-pocket expenses
• Maintain patient charts
• Maintain confidential information
• Order patient supply items as requested by clinical teammates

QUALIFICATIONS

Required

Preferred

PI35222394d854-30511-38140616