Epic Resolute HB Analyst II (New York)

Epic System Software Specialist

How you move is why we're here. Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let's talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Regular Full Time

The base pay scale for this position is $95,500.00 - $145,750.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to : scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

Job Description

Work with Epic System Software, which is a software system used to capture patient healthcare data that serves as the information backbone for many of the largest integrated healthcare systems in the world, including HSS. Responsible for the maintenance, upgrade and configuration of the Epic Hospital Billing / Single Billing Office module for HSS. Configure Resolute Hospital Billing / SBO / Claims and Remittance modules to send claims, process remittances, configure statement build, trigger charges, and work with external collection agencies. Responsible for building, testing, and presenting to end-users and change control, and also migrates build to production.

Support other IT department initiatives and projects as necessary. Serve as a vital liaison between the HSS IT Department, Patient Accounting, Finance, and collection agencies. Conducts regular day-to-day communication, reviewing the software, demonstrating a deeper understanding of business operations, and working with Epic, other software vendors, HSS Operational Representatives / Subject Matter Experts, and end-users to tailor the systems to fit the organization's needs while maintaining data integrity. Perform in-depth analysis of workflows, data collection, report details, and other technical issues, and develops and documents the internal procedures that will be used in conjunction with Epic and other applications. Responsible for designing, building, testing, installing, and maintaining solutions.

Years Of Experience Required

3+ years of experience, or equivalent combination of education / experience. 3+ years of significant IT implementation and / or support experience. Participation in at least one full implementation lifecycle. Experience leading a team in a complex, high paced environment.

Years Of Experience Preferred 4+

Physical Working Conditions

Sitting in a comfortable position with frequent opportunity to move about the department and traverse the hospital campus. Examples : executive, management, administrative and secretarial positions.

Environmental Working Conditions Comfortable indoor area. Examples : executive, management and secretarial positions.

Hazards OSHA Category 3 Tasks that involve no exposure to blood, body fluids, tissues, or other potentially infectious materials and Category 1 tasks are not a condition of employment.

Position & Unit Accountabilities

Education Required BA / BS degree Bachelors

Education Preferred Advanced degree or certification Masters

Certifications / Licensure Required Epic Resolute Hospital Billing

Certifications / Licensure Preferred Epic Resolute Hospital Billing / SBO Epic Resolute Professional Billing Epic Claims / Remittance

Skills Required

• Must have experience with charge router, workqueue configuration, collection agency workflows, statement processing, benefit engine, and estimates.
• Strong interpersonal relationship skills
• Demonstrated ability in adherence to process standards around documentation and workflow design.
• Project management skills including, but not limited to the ability to lead meetings, prioritize, resolve conflicts, maintain issues list, and manage project plans.
• Driven to expand on current healthcare IT knowledge and expertise.
• Self-motivated, detail-oriented and pragmatic; a great team player who is analytical and solution-focused.
• Excellent oral and written communication skills; ability to forge and maintain strong professional relationships.
• Proficiency with Microsoft Office including, but not limited to Word, Project, Excel, Visio and PowerPoint.

Skills Preferred

Project Management Professional, or like experience. Significant healthcare experience Excellent analytical skills and experience implementing applications. Excellent interpersonal relationship skills. Demonstrated ability in staff mentoring and adherence to process standards around documentation and workflow design. Excellent project management skills (ability to lead meetings, prioritize, resolve conflicts, maintain issues list, manage project plan). Strong team building skills and excellent presentation skills.

Non-Discrimination Policy

Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.