Talent.com
AI Product Manager

AI Product Manager

MSPbotsChicago, IL, US
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Job Description

Job Description

Salary :

Be the driving force behind our next generation of AI-powered SaaS solutions for the MSP industry! Own the full product lifecycle of cutting-edge apps from concept to launch!

Work Setup : Remote, MondayFriday from 8AM to 5PM Central Time

Fixed Rest Days : SatSun

Location : US-based only

Key Responsibilities

  • Product Ownership : Lead the strategy, roadmap, and execution for AI-powered apps, including

ticket triage, ticket QA, and sentiment analysis, ensuring alignment with company goals and client

needs.

  • Cross-functional Collaboration : Work closely with engineering, data science, design, marketing,

    • and sales to deliver high-quality products on schedule.

  • Client-Centric Development : Engage with MSP clients and internal stakeholders to gather

    • requirements, validate product value, and ensure exceptional user experience.

  • Market Analysis : Monitor industry trends, competitor offerings, and customer feedback to inform

    • product strategy and feature prioritization.

  • Performance Tracking : Define and track key product metrics, using data-driven insights to guide

    • product improvements and reports on outcomes.

  • Documentation & Training : Ensure clear product documentation and support materials are

    • available for both internal teams and clients.

  • Prototyping & Iteration : Lead rapid prototyping and MVP releases, especially for new AI-driven

    • features and apps, leveraging client feedback for continuous improvement.

    Qualifications

  • 3+ years of product management experience, preferably in SaaS, AI, or automation products.
  • Demonstrated success managing GenAI / ML-powered / AI agent products from concept to launch.
  • Strong technical acumen and experience working with data science and engineering teams.
  • Experience with cloud AI platforms (Azure OpenAI, AWS) and usage-based billing models is highly

    • desirable.

  • Excellent communication, collaboration, and client management skills
  • Analytical mindset with a passion for data-driven decision-making.
  • Experience working in agile environments and managing multiple priorities.
  • Have the ability to work flexibly and effectively with cross-functional teams across the US, China, and the Philippines

    • Ready to take on the challenge? Apply now at MSPbots!

    remote work

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