Product Operations Analyst

Global Atlantic Financial GroupDes Moines, IA, US

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Product Operations Analyst

Global Atlantic is a leading provider of retirement security and investment solutions with operations in the U.S., Bermuda, and Japan. As a wholly-owned subsidiary of KKR, a leading global investment firm, Global Atlantic combines deep insurance expertise with KKR's powerful investment capabilities to deliver long-term financial security for millions of individuals worldwide. With a broad suite of annuity, preneed life insurance, reinsurance, and investment solutions, Global Atlantic helps people achieve their financial goals with confidence.

Entry-level position on an expanding Product Operations team. As a key contributor within the Global Atlantic Operations group, the candidate will have the responsibility to continuously improve product processes and controls to provide outstanding product support to all areas of Global Atlantic. The successful candidate will interface regularly with Third Party Administrators (TPAs) and other locations and departments within Global Atlantic. Key responsibilities include the following :

Using product knowledge, participate in resolving questions and projects with inforce policies and partnering with the TPA's to provide analysis on products, with a focus on life insurance
Respond to escalated service issues and production problems
Develop, test and maintain Excel spreadsheet calculation tools for TPAs
Review new and audit existing TPA processes and procedures involving product calculations
Analyze business requirements, product specifications, policy contracts, annual statements, and supplemental reports to justify implementation decisions

Qualifications :

Education and experience equivalent to a four-year college degree in actuarial science, mathematics, statistics, finance, or other related field is required

Demonstrated Excel expertise

Demonstrated strong analytical ability

Excellent communication skills, verbal and written, for delivery to a variety of audiences

Ability to understand and interpret technical written material

High energy level and internal motivation

Adaptable, can seamlessly maintain effort and focus when priorities change

Learning mindset, focus on continuous process improvement

Results-oriented, with ability to execute multiple high-priority items simultaneously

Detail-oriented, with ability to test complex calculations and spot gaps in current processes

Ambition and desire to succeed by delivering quality and effective results

This role is not eligible for visa sponsorship now or in the future.

Various jurisdictions have passed pay transparency laws that require companies provide salary ranges for any positions for which they are accepting applications. Global Atlantic has offices in Atlanta, Batesville, Bermuda, Boston, Des Moines, Hartford, Indianapolis, and New York City. The base salary range posted below is inclusive of the lowest cost of living geography to the highest in which we have a Global Atlantic office.

Global Atlantic's base salary range is determined through an analysis of similar positions in the external labor market. Base pay is just one component of Global Atlantic's total compensation package for employees and at times we hire outside the boundaries of the salary range. Other rewards may include annual cash bonuses, long-term incentives (equity), generous benefits (including immediate vesting on employee contributions to a 401(k), as well as a company match on your contributions), and sales incentives. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and / or skill level and will be finalized at the time of offer. Compensation for our more senior positions have a larger component of short-term cash bonus and long-term incentives.

The base salary range for this role is $65,000 $75,000 USD

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Product Analyst • Des Moines, IA, US