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Community Program Liaison (Part Time)

Community Program Liaison (Part Time)

NOVUS Health Inc.Saint Louis, MO, US
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Job Description

Job Description

Position Summary

The Community Program Liaison will support NOVUS Health’s food program while also serving as a bridge between patients and community resources. This role combines direct coordination of food pantry logistics with outreach and patient navigation. The Community Program Liaison will ensure patients and families are connected to food resources and supportive services, while promoting NOVUS programs in the community.

Essential Functions :

Food Pantry Coordination

  • Assist patients or families in completion of food program intake / survey and guide them in selecting food from pantry.
  • Accept and manage food donations from individuals, businesses, and community organizations.
  • Regularly monitor the stock levels of food and supplies, ensuring organization and properly labeled, attention to expiration dates.

Outreach & Community Engagement

  • Participate in community outreach activities such as health fairs and community events to promote NOVUS Health programs.
  • Engage and refer new individuals to NOVUS Health’s programs and services.

    • Patient Navigation & Support

  • Act as a patient advocate and liaison with community service agencies.
  • Provide informal support, encouragement, and health-related resource navigation.
  • Connect patients and families with available community programs that support food security, wellness, and stability.

    • Driving, Deliveries, & Pickups

  • Drive agency vehicle (or personal vehicle when approved) to pick up food donations and deliveries from community partner.
  • Safely load, unload, and transport food and supplies between sites as needed.
  • Ensure proper handling of perishable and non-perishable items during transport

    • General Duties

  • Complete and maintain ServSafe Food Handler Certification.
  • Participate in departmental and staff meetings and other meetings as assigned.
  • Exhibit excellent working relations with patients, visitors and staff.
  • Effectively communicate NOVUS Health’s mission.
  • Maintain knowledge about community resources appropriate to the needs of patients / families.
  • Maintain HIPAA compliance.
  • Works days and evenings as needed, some evenings and weekends may be required.
  • Other duties as assigned.

    • Education & Certification

  • High school diploma or GED required; associate or bachelor's degree in social work, public health, human services, or a related field preferred.
  • ServSafe Food Handler Certification (or willingness to obtain upon hire).
  • Valid driver’s license and clean driving record.

    • Experience

  • 1–2 years of experience in community outreach, social services, food pantry coordination, or patient navigation.
  • Experience working with diverse populations, especially in underserved communities.
  • Familiarity with food security programs (e.g., SNAP, food banks, community pantries).
  • Skills & Competencies
  • Strong interpersonal and communication skills – ability to engage compassionately with patients, families, and community partners.
  • Organizational skills – capable of managing inventory, coordinating logistics, and maintaining accurate records.
  • Cultural competence – understanding of and sensitivity to the needs of diverse populations.
  • Problem-solving and advocacy – ability to connect individuals with appropriate resources and support systems.
  • Basic computer proficiency – for data entry, email communication, and using internal systems.
  • Physical & Logistical Requirements
  • Ability to lift and transport food items (up to 40 lbs.).
  • Comfortable driving agency or personal vehicle for pickups and deliveries.
  • Willingness to work flexible hours, including some evenings and weekends.
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    Community Liaison • Saint Louis, MO, US