Account Executive

Job Description

Job Description

Custom Learning Designs has partnered with Hueman to find a strategic, relationship-driven Account Executive to join our team. This is a full-time remote position.

As an Account Executive at CLD, you'll be the key point of contact for our strategic accounts. The AE will work closely with clients to understand their goals, advise them on how to achieve success through our solutions, and ensure the smooth delivery of impactful training initiatives. The Account Executive will also collaborate internally across project management, sales, and marketing teams to grow relationships and uncover new opportunities.

Custom Learning Designs (CLD) is a leading provider of custom training solutions for pharmaceutical and life sciences companies. At CLD, we support our customers in developing customized training for their commercial sales teams, medical teams (MSLs), patients, and physicians.

Key Responsibilities :

Build and nurture long-term partnerships with strategic clients in the pharmaceutical industry

Understand clients’ business and training goals, and align CLD’s offerings to meet them

Serve as a strategic advisor to clients, attend leadership meetings and support presentations when needed

Identify growth opportunities within accounts and partner with the sales team to win new business

Monitor client satisfaction and project success, providing feedback to internal teams

Mentor Project Managers on key accounts, ensuring alignment and excellence in service delivery

Represent CLD in sales presentations and industry events

Capture competitive intelligence from client conversations and industry events

Collaborate with marketing to help identify and engage prospective clients

Recommend new services and help shape sales messaging based on client needs

Job Qualifications :

5+ years of experience in account management, client services, or business development (experience in pharma or healthcare preferred)

• Strong interpersonal and communication skills, with a consultative and proactive approach

Proven ability to manage complex relationships and influence strategic outcomes

Willingness to travel for client meetings and industry events

At Custom Learning Designs, you'll work with top pharma companies, contribute to impactful training solutions, and grow in a collaborative and innovative environment. Apply now to be part of a mission-driven team shaping the future of pharma training. If you're passionate about partnering with clients, influencing business outcomes, and serving as a trusted industry advisor, we’d love to hear from you.

Hueman is proud to partner with Custom Learning Designs as the exclusive recruitment partner for this role. If you are interested in learning more about a career with CLD as an Account Executive, apply today!