IT Manager

Job Description

Job Description

Workshop / APD is an award-winning, multidisciplinary architecture and design firm. From dramatic penthouses and seaside retreats to luxury residential developments and groundbreaking hotels and restaurants, our projects are uniquely defined by a sense of place and purpose and a desire to ultimately enhance users experience through exceptional design. Our aesthetic is timelessly modern but site-specific, unbound by project type or a singular style. Our diverse and collaborative team of creative architects, interior designers, product designers and graphic designers leverage vast and highly varied experiences to solve complex design challenges, resulting in holistic spaces, products and experiences that are exceptionally beautiful and accessible.

We are looking for a proactive IT Manager to own and lead our IT functions. This is a unique opportunity to be both the go-to problem solver for day-to-day tech needs and the strategic driver of long-term IT growth. In this role, you'll ensure our team has the support they need to do their best work, whether that's resolving desktop issues, managing software and systems, or partnering with our external Managed Service Provider (MSP) to keep everything running smoothly.

The ideal candidate will have hands-on experience in the AEC industry firm, a working knowledge of design and visualization tools, and a people-first approach to solving problems in a fast-paced environment.

Responsibilities

Operations & Support

• Manage and support IT systems, software, and hardware across the organization
• Support MSP in troubleshooting and resolving IT issues to ensure minimal downtime across studios
• Coordinate with our Managed Service Provider (MSP) to escalate and resolve complex problems appropriately
• Train staff on hardware, connectivity, and key software tools used in architecture and design
• Manage software licenses, updates, and vendor coordination with support from the MSP
• Keep our IT inventory up to date—track equipment, leases, and user assignments
• Track system performance, software usage, and security metrics
• Oversee cybersecurity efforts and user training in partnership with the MSP
• Partner with HR and Ops to design and maintain automated onboarding and offboarding procedures

Strategic and Planning

Qualifications :

Salary / Benefits

At Workshop / APD, we believe great work starts with great people—and we take care of ours. We offer a competitive salary and a robust benefits package designed to support your health, growth, and lifestyle. This includes insurance benefits (Med, Den, Vis) profit sharing 401(k) plan, short- and long-term disability, commuter benefits, IDP mentorship and ARE / AXP reimbursement, discretionary bonus, and personal time off (vacation, sick, holidays, and personal days). In addition, WAPD offers a comprehensive health and wellness program including discounts, education, prevention training, health coaching, and fitness classes, as well as in-office perks, including an employee lounge and rooftop, outdoor patio for lunches, bi-weekly happy hours, and fully stocked kitchen with complimentary snacks and beverages.

New York

$90,000—$110,000 USD

To Apply :

We do not accept phone calls and / or office visits. For any assistance, please reach out hr@workshopapd.com.