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Senior Product Manager, HardwareNew

Senior Product Manager, HardwareNew

Axon EnterpriseBoston, MA, United States
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Axon is on a mission to Protect Life. We connect with candor and care, seeking out diverse perspectives from our customers, communities, and each other.

Your Impact

We are bringing the best of high technology to public safety. Our mission is to protect life and protect truth, making the world safer through innovative connected devices and integrated software services.

As a Hardware Product Manager at Axon, you will help define and deliver next-generation smart devices that seamlessly combine hardware, firmware, and connectivity. You’ll collaborate across engineering, operations, design, and go-to-market teams to ensure our hardware products deliver measurable outcomes for customers and communities around the world.

What You’ll Do

  • Partner with customers and internal teams to understand market needs and prioritize solutions that improve outcomes.
  • Work closely with Hardware and Software Engineering, Operations, Quality, Marketing, Sales, and Customer Support to define and deliver product improvements and new hardware products.
  • Translate customer insights and technical requirements into clear product specifications and guidance for engineering.
  • Collaborate with engineering and program management to balance scope, functionality, performance, cost, and time-to-market.
  • Gather and analyze quantitative and qualitative data from product performance, market research, and end users.
  • Make data-driven product decisions while using sound intuition when data is limited.
  • Problem-solve within real constraints and challenge assumptions where constraints may not truly exist.
  • Define and track key performance metrics for your product, and drive continuous improvement.
  • Contribute to product quality and reliability improvements, reducing return rates and enhancing customer satisfaction.
  • Operate with autonomy while reducing ambiguity for your team and peers.

What You Bring

  • 5+ years of experience as a Product Manager working on hardware and integrated hardware / software devices.
  • Proven track record of delivering successful products that achieve business and customer outcomes.
  • Experience working with product requirements, design, user research, and validation testing.
  • Familiarity with quality, validation, and reliability processes for hardware products.
  • Creative problem-solving skills, with the ability to simplify complex user interactions.
  • Excellent written, verbal, and presentation skills; able to adapt communication for technical and non-technical audiences.
  • Strong organizational skills with the ability to manage incoming requests while delivering on roadmap commitments.
  • Proactive, self-directed, and comfortable working through ambiguity in fast-paced environments.
  • Willingness to travel domestically and internationally as needed (up to ~15%).
  • Benefits that Benefit You

  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Fitness Programs
  • Emotional & Mental Wellness support
  • And yes, we have snacks in our offices
  • Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 131,250 in the lowest geographic market and USD 210,000 in the highest geographic market.

    Axon is an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work.

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    Senior Product Manager • Boston, MA, United States

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